My whole point of view is that the cash shop should only be used for items that were already obtainable in game and could be used for people who want to catch up. No exclusives and no retainers.
I love glamouring - but I don't believe I should pay any more than my sub in order to get this stuff.
Sadly a lot of people seem to want to throw money at the cs, it will get worse and worse and eventually drive loyal people away with frustration.