There are two people in the household that play final fantasy xiv. One person has a single service account the other has 2 service accounts. The person (Bob) with two service accounts logs in and uses the second service account while the first service account is inactive and unpaid. The other person (Joe) has only a single service account. If Bob logs in and plays and then Joe comes over and uses the same computer Bob can no longer play because in the FFXIV.cfg file under Network Settings > ServiceIndex gets set to 0 while Bob needs 1. The system will try to automatically use the service account in the file but since it is not active it simply says you must pay and then exits the game. Lucky me I found the fix! Anyway just thought you should know.