Anyone else lose their Report RMT button?

[Zeno_McDohl]

I reported two RMT today with this button.

Now the button is gone; it looks like this:



Anyone seeing this? (Before I report it as a bug)

[EDIT] Came back a day or two later, then vanished again last night.

[Jijifli]

I still have it. Honestly just noticed it.

Really helpful. Ty SE

[OliviaJ]

They probably set a limit as to how many you can report in a given period to prevent it from being abused.

[Niwashi]

They probably set a limit as to how many you can report in a given period to prevent it from being abused.

If the limit is at 2, that wouldn't be preventing abuse, that would be preventing it from being useful. (And in any case, abuse shouldn't be much of a concern. These are reports to the GM team. It should be pretty easy for them to deal with anyone sending them false reports.) Unless one of those two reports Zeno sent wasn't about RMT spam, he shouldn't have lost the ability to report the next one.

Yeah, I'd report that as a bug.

[HaelseMikiro]

I know you can only use the button on a chat message someone sent you. I've tried sending /tells to bots to report them that way and it doesn't work that way. Are you using it on a third separate RMT? It's possible the function can only be used once per (RMT) account. So if an RMT switches characters and sends you a second tell, you may not be able to report?

[Niwashi]

I know you can only use the button on a chat message someone sent you. I've tried sending /tells to bots to report them that way and it doesn't work that way.

Why would you send them a /tell? It's the message that they send that's reportable. With no message from them, there's nothing to report.

* This menu is strictly for the purpose of reporting RMT messages. All other misconduct such as verbal or play-related harassment should be reported via the Support Desk.

This feature is specifically about RMT *messages*. The only thing for which reporting can be automated this way is spam, because the message that you're clicking on is itself the violation. For anything else, you'd need to fill out a report to say what it is that you're accusing someone of.

[OliviaJ]

So we can't do anything to those bots that sit in one place spamming /say? That sucks.

[CUTS3R]

If the limit is at 2, that wouldn't be preventing abuse, that would be preventing it from being useful. (And in any case, abuse shouldn't be much of a concern.

Yup i was reporting RMT near marketboards pretty frequently because there was only one standing there at a time.
But i noticed recently ( like the last 2 weeks ) they probably got tired of being banned every time and now there are 3 to 4 spamming in succession standing by the mbs. So by the time i could fill a report and get the 4th banned they would have time to create another 2.

A time limit would make me unable to report them all at once every time i see them...

[Niwashi]

So we can't do anything to those bots that sit in one place spamming /say? That sucks.

Is that right? It does't make much sense. A message in the /say channel is still a message. So long as you're reporting a message that the RMT bot itself had sent, it shouldn't matter whether it sent that message through /say, /shout, /tell, or any other channel.

The thing you can't do is use this feature to report characters whom you suspect might be farming bots. For that, you'd have to fill out a report saying why you'd suspect them. (Spam is a lot more straightforward. You can click directly on the message that violates the ToS, so that message, and therefore the violation, can be a automatically incorporated into the report.)

[HaelseMikiro]

I know you can only use the button on a chat message someone sent you. I've tried sending /tells to bots to report them that way and it doesn't work that way.

Why would you send them a /tell? It's the message that they send that's reportable. With no message from them, there's nothing to report.

When you cycle through your list of recent /tells (alt + r on keyboard) you can reply to people that haven't messaged you in several days, as long as they are within the 15 people to send you a /tell. If a person should be disconnected from game (or desire to report RMTs from before the feature was added) I wanted to test if reporting was still possible, or if you must patiently wait for another message from the same person. I found my answer. /bow

Probably the game auto-fills out a reporting form and copies the message text from the same message you use to right-click/report