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  1. #1
    Player
    Ninevoltbattery's Avatar
    Join Date
    Nov 2011
    Posts
    2
    Character
    Mango Sentinel
    World
    Hyperion
    Main Class
    Pugilist Lv 50

    Game crashing after loading

    My game has crashed while I was doing a leve in Nanawa Mines, and now when I try to log back in, the game crashes. I've tried to log back in repeatedly, adjusting graphical settings thinking that might be what's wrong with it, but I have not been able to log back in. The game crashes after I select my character and wait for the "Now Loading..." screen.

    Here are my details:

    Platform: Windows 7
    ISP: Comcast
    Type of Internet Connection: Cable
    Internet Connection Speed: 30~Mbps
    Date & Time: 11/11/11, around 7:00PM EST
    Frequency: 100%
    Character Name: Mango Sentinel
    Race: Mi'quote
    World: Trabia
    Class/Skill Rank: Pugilist/30
    Area and Coordinates: Nanawa Mines, do not know
    Party or Solo: Solo
    (0)

  2. #2
    Player
    Ninevoltbattery's Avatar
    Join Date
    Nov 2011
    Posts
    2
    Character
    Mango Sentinel
    World
    Hyperion
    Main Class
    Pugilist Lv 50
    I was able to log back in, but it crashed again.

    Edit: I was able to log in with enough time to Return. Upon returning, it booted me to Black Brush.
    (0)
    Last edited by Ninevoltbattery; 11-12-2011 at 09:31 AM.

  3. #3
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Ninevoltbattery!
    Thank you for posting your concerns about your game crashing. I have made sure to submit your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here or here for any details regarding the development team's investigation. Also, I suggest contacting the SQUARE ENIX Support Center, just in case they may be able to help you find the source of this problem. Thanks again for your report!
    (0)