To the developers: Thanks for listening :)

[Lewtskie]

Thing is there is quite a difference between giving feedback and critical reception and just complaining for the sake of complaining.

There's no unwritten requisite that every average person must have an establish mutli-paragraph article on how they feel. Complaints carry just as much importance as any other form of feedback; a person is unsatisfied with a product in some manner, demanding they put in the work to tell you extensively why is not how you establish and maintain good business. If they do it, that's great, all the more helpful,but it isn't required and it isn't wasting your time. It isn't always easy for someone to define what they like, quite the fact that typically most folks don't actually know what they want. But it's easy to say what they don't like, and taking that in you inevitably figure out what they can like. And in a manner of balancing interests you weigh what one person doesn't like to what another doesn't and find a compromise that in the end can at least satisfy on average.

For you to complain about people only complaining and belittling their opinion is not only hypocritical but shows that you haven't even the basic understanding of customer service. Every bit of feedback should be considered and never brushed off just because it did not fit how you would do it.

[Seoulstar]

snip.

How exactly am I being hypocritical if I actually said what they could do to help make it better? I didn't just complain and stopped there. I said they could at least give some kind of feedback. Or did you just read only what you quoted and went from there?

[Lewtskie]

How exactly am I being hypocritical if I actually said what they could do to help make it better? I didn't just complain and stopped there. I said they could at least give some kind of feedback. Or did you just read only what you quoted and went from there?

Offer advice if you will, but you still complained about there being complaining, which at its core is hypocritical. Nothing stopped you from just offering the advice, but you clearly felt to present your own opinion while at the same time brushing offer the opinions of others.