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  1. #1
    Player
    Sicno's Avatar
    Join Date
    Oct 2014
    Location
    Limsa Lominsa
    Posts
    654
    Character
    Sandra Dalvia
    World
    Adamantoise
    Main Class
    Warrior Lv 90

    To the developers: Thanks for listening :)

    Besides all the new content we're getting on 3.4 when I read the patch notes and saw many features and QoL adjustments the community has been asking for a long time it felt like a love letter telling us "yes, we do listen" and "yes, we do care". Granted, you can't do everything we ask for, and everything at the same time, but this was a strong sign that you do care about our feedback.

    In those patch notes I saw many things requested here at the forums at some point. We're finally seeing an option to directly report RMT spam, finally getting our cooldowns reset on wipes, finally getting rid of all the bloat and nonsense of the glamour prisms of different grades on top of the type, added the 1v1 duels that some people have requested for a long time and you implemented it in a way that doesn't break the rest of the game, added LoV to the duty finder and made the matching datacenter-wide, added retainer bells to the Gold Saucer, and a couple other things I may have missed. Some of those features or changes are aimed at larger parts of the community, others for smaller groups who enjoy certain activities, but that doesn't mean it's not important to listen to them too.

    But the message is clear, you are indeed listening and doing what you can in due time. I'm aware that you're hard at work not only on these content patches but also on the next expansion, and that not every complain can be addressed swiftly, but for me this patch is a solid message and I wanted to say I'm thankful for all your hard work and that I'm looking forward to all the new content you're working so hard to produce Maybe not all that content will cater to me, but I'm aware that I'm not the only one playing (something I wish more people on the forums would figure out) and that you're doing your best to produce content for everybody.

    So, TL;DR: Thanks for all your hard work and I'm happy to be part of the Eorzea we're building together
    (37)
    Naoki Yoshida:
    ...Similarly, these older MMOs also had a system where your house would break down if you didn’t log in after a while in order to have you continue your subscription, but this is a thing of the past and we won't have any system like that.
    Source: http://forum.square-enix.com/ffxiv/threads/113554 at 1:14:22

  2. #2
    Player
    Shai's Avatar
    Join Date
    Mar 2011
    Location
    Hawaii
    Posts
    714
    Character
    Shai Hulud
    World
    Hyperion
    Main Class
    Scholar Lv 60
    I think you vastly misunderstand the de facto purpose of these forums.

    You have to cry about what you don't have, or don't like about what you're getting, and especially what you don't understand.
    There must be some other place to vent this kind of "appreciative" nonsense. It certainly isn't here.

    (12)

  3. #3
    Player
    Skeltal-Bons's Avatar
    Join Date
    Sep 2016
    Location
    Uldurr
    Posts
    134
    Character
    Eliza Tepes
    World
    Tonberry
    Main Class
    Monk Lv 70
    It's good to see someone who actually enjoys the game, I was beginning to think that I was the only one who did, what with all the bitching and nit-picking that goes on here
    (6)
    "If you have come to the godmother for a favor, you must first pay her your respects"

  4. #4
    Player
    Sparktacus's Avatar
    Join Date
    Aug 2013
    Posts
    264
    Character
    Sprinkle Puff
    World
    Gilgamesh
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by Skeltal-Bons View Post
    It's good to see someone who actually enjoys the game, I was beginning to think that I was the only one who did, what with all the bitching and nit-picking that goes on here
    Um am I missing something? The only reason those QoL improvements came about was because people complained on the forums. You need to realize that feedback and critical reception =/= hating on the game.
    (12)

  5. #5
    Player
    ZhaneX's Avatar
    Join Date
    Sep 2013
    Location
    Ul'Dah
    Posts
    785
    Character
    Zana Amariyo
    World
    Behemoth
    Main Class
    Thaumaturge Lv 80
    This thread's rather the breath of fresh air.

    Quote Originally Posted by Sparktacus View Post
    Um am I missing something? The only reason those QoL improvements came about was because people complained on the forums. You need to realize that feedback and critical reception =/= hating on the game.
    There's a difference between providing criticism and feedback, and just complaining.

    And a lot of what's on the forum is sadly the latter.
    (3)

  6. #6
    Player
    Seoulstar's Avatar
    Join Date
    Apr 2014
    Posts
    1,177
    Character
    Suzuko Seki
    World
    Balmung
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Sparktacus View Post
    Um am I missing something? The only reason those QoL improvements came about was because people complained on the forums. You need to realize that feedback and critical reception =/= hating on the game.
    Thing is there is quite a difference between giving feedback and critical reception and just complaining for the sake of complaining. Let alone the typical "the game is dying thread". Complain away if you must, but if the person isn't offering any kind of way to make it better. Then it's just complaining for the sake of complaining..which sadly happens a lot more than I'd like here.
    (7)

  7. #7
    Player
    Sparktacus's Avatar
    Join Date
    Aug 2013
    Posts
    264
    Character
    Sprinkle Puff
    World
    Gilgamesh
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by ZhaneX View Post
    This thread's rather the breath of fresh air.

    There's a difference between providing criticism and feedback, and just complaining.

    And a lot of what's on the forum is sadly the latter.
    This is a generalization. It still stands true that without critical reception that change might not otherwise occur. People will complain about anything just as people will also praise things that should not be praised. I like to comically think of it as White Knights vs Black Knights.

    I don't argue there are a lot of complaints but that wasn't always the case. In fact, there was a time (mostly all of 2.0) that most negative threads got bashed to death by "white knights" (i use that as a general term, not an actual thing). The fact that more and more negative threads indicates a trend or possibly a pattern. Now what the trend is is definitely open to interpretation but there are definitely some concrete factors that contributed to the issues we see in the forums and in the game.


    Quote Originally Posted by Seoulstar View Post
    Thing is there is quite a difference between giving feedback and critical reception and just complaining for the sake of complaining. Let alone the typical "the game is dying thread". Complain away if you must, but if the person isn't offering any kind of way to make it better. Then it's just complaining for the sake of complaining..which sadly happens a lot more than I'd like here.
    I definitely 100% agree with you that people that come on to literally say "xyz sucks cuz it does" are just adding more fodder. In a perfect world the threads would be a bit more consolidated instead of having many people making a thread on the same thing.

    Quote Originally Posted by CUTS3R View Post
    Now the real question is which forums had the most weight, the Western ones, or the Japanese ones ?


    Personally i have my guesses.
    Hah that's easy. The Japanese forums will always have more weight cuz JP pride yo! But more seriously, really it has more to do with them keeping things to one thread. It also helps that their population don't have a massive disparity in comparison to to ours. Say the JP community was only 10-15% of the playerbase, maybe then NA would be listened to more. However, I will add that is just an opinion, I have no say on how well they listen to us in particular.
    (2)
    Last edited by Sparktacus; 09-27-2016 at 06:11 PM.

  8. #8
    Player
    Lewtskie's Avatar
    Join Date
    May 2015
    Posts
    550
    Character
    Rynka Shadowrane
    World
    Cactuar
    Main Class
    Monk Lv 80
    Quote Originally Posted by Seoulstar View Post
    Thing is there is quite a difference between giving feedback and critical reception and just complaining for the sake of complaining.
    There's no unwritten requisite that every average person must have an establish mutli-paragraph article on how they feel. Complaints carry just as much importance as any other form of feedback; a person is unsatisfied with a product in some manner, demanding they put in the work to tell you extensively why is not how you establish and maintain good business. If they do it, that's great, all the more helpful,but it isn't required and it isn't wasting your time. It isn't always easy for someone to define what they like, quite the fact that typically most folks don't actually know what they want. But it's easy to say what they don't like, and taking that in you inevitably figure out what they can like. And in a manner of balancing interests you weigh what one person doesn't like to what another doesn't and find a compromise that in the end can at least satisfy on average.

    For you to complain about people only complaining and belittling their opinion is not only hypocritical but shows that you haven't even the basic understanding of customer service. Every bit of feedback should be considered and never brushed off just because it did not fit how you would do it.
    (2)

  9. #9
    Player
    CUTS3R's Avatar
    Join Date
    Aug 2013
    Location
    Over there, on the left
    Posts
    829
    Character
    F'lhinna Kutseru
    World
    Moogle
    Main Class
    White Mage Lv 60
    Quote Originally Posted by Sparktacus View Post
    Um am I missing something? The only reason those QoL improvements came about was because people complained on the forums. You need to realize that feedback and critical reception =/= hating on the game.

    Now the real question is which forums had the most weight, the Western ones, or the Japanese ones ?


    Personally i have my guesses.
    (0)

  10. #10
    Player
    luckystrikes's Avatar
    Join Date
    Apr 2015
    Posts
    69
    Character
    Michelle Maddin
    World
    Lamia
    Main Class
    Thaumaturge Lv 60
    I agree that having the devs listen and respond with the QoL issues and updates makes me feel better about paying a monthly subscription. Ever since the pre-patch notes came out, I was grinning everytime I got a RMT spam because my worst annoyance is going to be lessened (if the system is enforced). Housing may not be perfect, especially on larger servers, but its getting incrementally better. Cross bars will be dimmed or transparent. Players won't be getting ripped off with 40 different types of glamour on the MB. I'm sure I will be drinking cordials on my mount (huge for me you dont know).

    But across the board the game feels clean, bug-free, and presents itself as a professional product. We all know it didnt start that way with FFXIV 1.0 (i never played but I gather second hand from the forums) but the devs should be congratulated for making this a more enjoyable experience for all of us.
    (2)

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