FFXIV crashing Exception code: 0xc0000005

[Mardel]

This has been happening to myself and many friends on Gilgamesh server.
We have tried just about everything.

• Fresh Installs of Windows
• Fresh Installs of FF14
• Driver Roll backs
• Lower Graphics settings
• Dx11
• DX9
• Different GPU
• Different RAM

What I have noticed is this, not once have I crashed while inside a raid instance. The crashing happens more often once I or other people with the issue alt-tab.
The full windows event says this:

Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x57a77f59
Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x57a77f59 Exception code: 0xc0000005 Fault offset: 0x0000000000c3bf38 Faulting process id: 0x26d8 Faulting application start time: 0x01d2135356f3deb7 Faulting application path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe Faulting module path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe Report Id: 30f04138-680d-4044-b5a4-8109abe54772 Faulting package full name: Faulting package-relative application ID:

Any ideas? I even personally tried different gpu AND ram 780 / 1080. New stick of ram, so it's not hardware based. It is definitely software. The question is... windows 10/8 (which most people had with this problem) or is it FFXIV?

More info-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Armando\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_PAGE_FILE 18761.137MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 475.983GB SYSTEM_FREEDISC_SPACE 308.670GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 27.408GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.508GB SYSTEM_FREEDISC_SPACE 48.958GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000025A0
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000958
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 00001568
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\CCLibrary.exe 00001B54
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs\node.exe 00001C10
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\CCXProcess.exe 00001D68
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\libs\node.exe 00001D88
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe 00001D60
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00001C4C
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00001A60
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001440
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000618
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00001870
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00001C1C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001B88
C:\Program Files (x86)\Skype\Phone\Skype.exe 00001894
C:\Users\Armando\AppData\Local\Discord\app-0.0.296\Discord.exe 000009C4
C:\Users\Armando\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00001F5C

[shadowsauce]

from another post: it might have something to do with someone in-game sending a tell that automatically crashes clients. the fix is to just turn on /busy so people can't send you a tell, and then b-list the player.

http://forum.square-enix.com/ffxiv/t...FFXIV-Crashing

[MisterSneeze]

yep. i had this happen to me in the past and it is happening to me now. /busy solves it. I have no idea how to get the name of the person sending the tell tho....since you don't receive it while busy.

[Mardel]

I tried looking for that person but can't blist. I have crashed once though w/ busy on iirc, but i was in idyllshire i wonder if they could do it via say as well.

[MisterSneeze]

/busy worked for me right now and it worked for me in the last time this happened. That person most likely made a new character or account to troll people again.

[MisterSneeze]

but the first time, I did everything you did. Only thing that ended up working was /blist and /busy

[Mardel]

Well new information, another person is likely doing it now, maybe all the same person.
Ice Foxx, which is Phazed Medica alt. So can add them.

[TrainerGreen]

Yeah add my name to the list. I had a crashing problem until a friend found this thread and we had me try it out.
I currently only have the names blacklisted and trying it out without /busy on. It seems to work.