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  1. #1
    Player
    Kerberon's Avatar
    Join Date
    Apr 2014
    Posts
    290
    Character
    Lughna Ravensworn
    World
    Excalibur
    Main Class
    Gladiator Lv 40

    Game crashes when you hit play.

    Ok so as stated the launcher app and everything crashes when you click play if I have my bluetooth headset connected.
    Some information about the system
    ASUS RoG g750jm system
    i7-4700HQ
    16GB DDR3 Ram
    Nvidia GTX 860m
    Win 10 and ff14 installed on a 240gb SDD
    Other software installed on a 1TB HDD
    The headset in question is an LG HBS 770

    The eventviewer log gives this information

    Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x57a77f59 Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x57a77f59 Exception code: 0xc0000409 Fault offset: 0x0000000000ecd0e3 Faulting process id: 0x17c8 Faulting application start time: 0x01d20e08cd53c628 Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe Report Id: ffc8f8fc-5d75-4b4b-87f4-7d0bb7299452 Faulting package full name: Faulting package-relative application ID:


    Any help would be appreciated.

    I should note that if I turn off the bluetooth headset, the game launches fine.
    (0)

  2. #2
    Player
    Kerberon's Avatar
    Join Date
    Apr 2014
    Posts
    290
    Character
    Lughna Ravensworn
    World
    Excalibur
    Main Class
    Gladiator Lv 40
    Ouch no one has any suggestions or advice on it huh?
    (0)