Slow patching Download PS4

[Yassir]

Hi,
I was recently on the trial version on FFXIV, downloaded it no problems and patched it at about 2.5MB/s. I then purchased the full version (Realm reborn no Heavensward), and for whatever reason the game would not register me as a full account so I had to reinstall (no issues there).

However, I am now currently trying to patch the game and it is downloading at 0.02MB/s and will take approximately 7867 minutes to complete. I have tested my internet connection and there is no issue on that part, I downloaded the game from the Sony store at 6MB/s.

Is there a fix to this issue or anything that can be done? I find this situation rather unfair as it is taking time from my subscription.

Thank you.