Greetings, Faf!
Thank you for posting your concerns about your game crashing. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:

Also, you may want to contact the SQUARE ENIX Support Center , considering that you received an error code. They may be able to find the source of your trouble, based on the code that you have been receiving. Thanks again for your participation!