ISP:
Unknown (Campus-Internet)

Type of Internet Connection:
Optic Fiber

Internet Connection Speed:
93.32 Mbit/s Download Speed
89.14 Mbit/s Upload Speed
4ms Ping

Date & Time:
26.08.2016 - Around 23:00 CEST

Frequency:
Always

World name:
Lich

Character name:
Lumas Arkfrost

NPC name:
never ending story book

Steps:
1. I entered the Inn Room
2. I clicked on the never ending story book
3. I selected the 4th cutscene from The Final Coil of Bahamut - Turn 3
4. The screen turns black and starts to load the cutscene
5. The screen fades into white, but then nothing happens. It stays white and the cutscene doesn't start, even after waiting for 10 minutes

Additional Information:
I'm running the game in DirectX 11 mode, because DirectX 9 mode is not working on my PC.