Regarding the use of bans and suspensions.

[Nyghtmarerobu]

All that's given is a blanket reason that I will add below. You need to give the actual reason someone is banned give the chat log or screenshots or something that also gives proof to the action being taken.

There was another thread similar to this, but we kind of came to the same conclusion. SE has every right to keep that information private, and responding with screenshots or chatlogs, could put that person at risk again for harassment as you could come back at them. Not saying this will always be the case 100% of the time, but there is a possibility among the people who do receive bans to do such things.

they need to stick a profanity filter to always on and stop the NPC's from it as well... Its just a word...

Profanity is one thing, but saying rascist words can easily land you a ban if you offend someone. Lots of people use those words when they're angry, and even some people don't have thick enough skin that they become offended to the silliest stuff. These things can easily go through the filter...