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  1. #1
    Player
    spf1200's Avatar
    Join Date
    Mar 2015
    Posts
    500
    Character
    Xant'cha Argoth
    World
    Excalibur
    Main Class
    Arcanist Lv 90

    Reclaim Crag mask

    Sorry if this is the wrong place to post this question, but i seem to have lost my Crag Mask (most likely dropped it while freeing up space). Anyone know have to reclaim it, it isn't with the calamity salvager and i don't know where else to look.
    (0)

  2. #2
    Player
    Bixillarla's Avatar
    Join Date
    Apr 2014
    Posts
    1,251
    Character
    Willow Rivers
    World
    Jenova
    Main Class
    Scholar Lv 90
    If it isnt from the Calamity Salvager then you cannot reclaim it. Some items cannot be reclaimed once lost or destroyed.
    (0)

  3. #3
    Player
    Alberel's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,852
    Character
    Alberel Lindurst
    World
    Phoenix
    Main Class
    Summoner Lv 70
    I would suggest sending a support ticket asking for it to be replaced. They should be able to confirm that your account is flagged to receive the item so I don't see why they wouldn't be able to send you a new one.
    (0)

  4. #4
    Player
    Norleas's Avatar
    Join Date
    May 2015
    Posts
    222
    Character
    Yuusha Sama
    World
    Jenova
    Main Class
    Ninja Lv 80
    Quote Originally Posted by Alberel View Post
    I would suggest sending a support ticket asking for it to be replaced. They should be able to confirm that your account is flagged to receive the item so I don't see why they wouldn't be able to send you a new one.
    They couldn't give me back my cascadier uniform vouchers after I got rid of them awhile back. Though, their reasoning was that it was too long ago (lol). Still kinda ticked off about that.
    (0)

  5. #5
    Player
    Alberel's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,852
    Character
    Alberel Lindurst
    World
    Phoenix
    Main Class
    Summoner Lv 70
    Quote Originally Posted by Norleas View Post
    They couldn't give me back my cascadier uniform vouchers after I got rid of them awhile back. Though, their reasoning was that it was too long ago (lol). Still kinda ticked off about that.
    I wonder if that's perhaps because they wanted to look at the logs to see if you'd dropped them or not. There may be some arbitrary amount of time beyond which the logs are discarded. I can understand your frustration though.

    There's no harm in the OP trying at least.
    (0)

  6. #6
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Alberel View Post
    There's no harm in the OP trying at least.
    There could be! You only get a one time item restore per account... OP needs to decide if they want to use it on this
    (1)

  7. #7
    Player
    LineageRazor's Avatar
    Join Date
    Dec 2013
    Posts
    3,822
    Character
    Lineage Razor
    World
    Gilgamesh
    Main Class
    Goldsmith Lv 90
    I do hope they make the maid/butler/masks storable in the Wardrobe soon. Or at the very least, repurchasable from the Calamity Salvager. My inventory is aching under the strain, and I don't want to drop them since they can't be replaced!
    (0)