Keep buggin' em is all I can say. Until they have a game with proper mechanics to allow players to alleviate their own mistakes (ie: Buyback Function), they're going to keep getting these calls, and rightfully so. "Buyback" is one of those "should just be there" aspects to modern day MMOs.

It's unfortunate because all of my experience with GMs in every MMO I've ever played has always been good, I assume I might be a lucky one but I've never had issues with items being mis-lotted, lost, etc. in other MMOs.

Hope it works out for ya though, that's one sexy crown to lose. Still need to level my mages for mine. Swore up and down for the whole year + three months of this game I'd never level a mage. What does SE do? Go and make a BiS headpiece so I have to level mages... /frown.