Nice to know GMs will ignore you

[Gramul]

Well I'm sure you're not the only one calling GMs.
They're probably busy with other things.

What was your problem anyway?

[Delsus]

Report the GMs to the GMs for ignoring you

[Griss]

Report the GMs to the GMs for ignoring you

[Zenaku]

I don't understand why don't they have Money to pay for GM? if there a GM coming to ul'dah random to talk to players for over 30min every day -.- My gf is stuck on a LW sense release due to them not fixing it.

And GM only going to say is restart char this is her 3rd reroll sense release now that we have a lot of 50 and work put in it i don't think she want to reroll for a maybe it may work.

[Bocajo]

Zenaku, I'm not sure what "LW" is referring to. I thought Leather-worker for a minute, but is she unable to change classes?

In any case the GM system doesn't seem a whole lot different from WoW, which can't be debated about having money. I once had to wait 48 hours for a GM response in WoW. Also, their response to a character being stuck is to use their version of "return" as well. I don't think any of this justifies the experiences any of you may have had with SE. However, I think it is evidence that support of this nature does not receive a large portion of the budget allotment in MMOs.

[Zenaku]

Zenaku, I'm not sure what "LW" is referring to. I thought Leather-worker for a minute, but is she unable to change classes?

In any case the GM system doesn't seem a whole lot different from WoW, which can't be debated about having money. I once had to wait 48 hours for a GM response in WoW. Also, their response to a character being stuck is to use their version of "return" as well. I don't think any of this justifies the experiences any of you may have had with SE. However, I think it is evidence that support of this nature does not receive a large portion of the budget allotment in MMOs.

There a quest for LW that she can't turn in lol we reroll to selbina because we dislike our old server then we reroll again because we want to be elvaan again but each time the same quest is stuck she can't turn in the body -.- you know i thought SE would have fix that by now.

[Tenshi]

In any case the GM system doesn't seem a whole lot different from WoW, which can't be debated about having money. I once had to wait 48 hours for a GM response in WoW. Also, their response to a character being stuck is to use their version of "return" as well. I don't think any of this justifies the experiences any of you may have had with SE. However, I think it is evidence that support of this nature does not receive a large portion of the budget allotment in MMOs.

This is completely consistent with my experience with GMs in every mmo I've ever played, going back to EQ. The role of GMs in games of this genre is less to make everyone happy by reversing user errors and more to direct traffic.

[Delsus]

I think the mention of SE not having GMs was a joke because they use the same GMs as they have in FFXI, if thier GM job description is anything to go by

Provide superior in-game quality of service and support to our online game users of FINAL FANTASY XI & XIV, using our in-house communication tools.

Btw that was for an English/German GM thats open on the EU site.

[DoomCky]

I don't understand why don't they have Money to pay for GM? if there a GM coming to ul'dah random to talk to players for over 30min every day -.- My gf is stuck on a LW sense release due to them not fixing it.

And GM only going to say is restart char this is her 3rd reroll sense release now that we have a lot of 50 and work put in it i don't think she want to reroll for a maybe it may work.

Mainly why im posting this... If they have time to have them reporters wasteing time on stuff that wont even matter in 3+ months, when they could be out dealing with issues players have. As for all the questions about what i called about just say its about stuff they have outlined in their help desk.

[Answa]

So I needed a GM to come to me and deal with something, but it seems SE wont send a GM to players that need them... whats the point of the call GM sytem if nothing happens. Or it taes them more then a hour to get back to you...

So... as people have asked before... what was the problem?