I cant find house

[Moza]

Hi.

i just back to game after 400 day maybe or less and i cant find house anymore , i sand to support game they say go to forum and they say house it automatically relinquished ?! how if game do this , than character must automatically relinquished same , i spent alot of gil and craft itme and buy itme in house all disappear inlose everything , now any { solution } or { compensation } or { nothing } . .

[Tint]

did you really expect they keep your house for over a year while you are not playing the game?

the housing plots are limited, if you don't pay the rent (aka paying the sub for the game) you will of course lose the house.

[OMG]

You lose your house after not entering it for 45 days now.

[Snugglebutt]

Okay I did a search for you on the subject and came up with this information.

Estates Subject to Demolishing
Free company housing that has not been accessed by at least one member within forty-five days.
Private housing that has not been accessed by the owner within forty-five days.
Purchased plots of land upon which an estate has not been built within forty-five days.

Steps Prior to Demolishing
Thirty days of inactivity
A notification indicating that the estate is being prepared for auto-demolition will appear in the Timers interface in the Duty tab of the Main Menu.

Thirty-five days of inactivity
An e-mail will be delivered to the registered e-mail addresses of all free company members, or the owner of a private estate, indicating the estate is being prepared for auto-demolition.

Forty-two days of inactivity
An e-mail will be delivered to the registered e-mail addresses of all free company members, or the owner of a private estate, indicating that the estate will be demolished automatically in three days.

Forty-five days of inactivity
The estate will be automatically demolished.

Halting Demolition
Any free company member or private housing owner entering the estate at any time prior to demolition will cancel the demolition process.

After Demolition
When an estate has been demolished, or the rights to an empty plot have been relinquished, said plot will be made available for purchase to all players on that World. The price will decrease every six hours from the time at which it is made available for purchase.

Redeemable from the Resident Caretaker
80% of the price paid for the estate grounds.
Indoor and outdoor furnishings that are not destroyed upon removal.

Not Redeemable from the Resident Caretaker
The construction permit required to build an estate.
Furnishings destroyed upon removal.
Housing exteriors.
Private chambers.
Company workshops and any registered airships in the workshop.

* Players will have thirty-five days to redeem items from the resident caretaker before they are made irredeemable. Items belonging to a free company estate can only be retrieved by members with the authorization to purchase or relinquish land. Items belonging to a private estate can only be retrieved by the owner.

[Genaxx]

Should check your emails.

[Maero]

Yes they changed the policy, forget what patch it was that after 45 days like someone said, the house will be relinquished.
Not sure if all items are lost also or they end up at the housing NPC in the area

[Dustytome]

Yes they changed the policy, forget what patch it was that after 45 days like someone said, the house will be relinquished.
Not sure if all items are lost also or they end up at the housing NPC in the area

There's 35 days after the house is demolished to collect items from the housing npc and then they're gone forever.

[Knahli]

You're not a loyal customer... in fact, you're hardly even a customer. Regardless of the efforts you spent toward obtaining the house then, why on Earth should people who still want homes and haven't abandoned the game be thrown to the side just on the off-chance you ever return(for God knows how long)? I'm sorry you lost your home but your desires are frankly of lower priority from both a business and moral perspective.

[Lan_Mantear]

Considering that the OP took a break from the game prior to the 45 day relinquish policy. They have a valid reason to be miffed that their house is gone. I know I would be. It's like going on a year long furlough and finding out that the city has seized your home. Ok, that's not a fair comparison, but I'm certain the OP is having much the same thoughts.

Prior to the policy change, it was perfectly reasonable to assume that your in-game assets would still be there when you returned. So let's take a step back and have some sympathy before throwing sticks and stones at them for their ignorance. Now, if the OP took a break from the game after the relinquish policy was put into place, that's a different story.

[Deathgiver]

Considering that the OP took a break from the game prior to the 45 day relinquish policy. They have a valid reason to be miffed that their house is gone. I know I would be. It's like going on a year long furlough and finding out that the city has seized your home. Ok, that's not a fair comparison, but I'm certain the OP is having much the same thoughts.

Prior to the policy change, it was perfectly reasonable to assume that your in-game assets would still be there when you returned. So let's take a step back and have some sympathy before throwing sticks and stones at them for their ignorance. Now, if the OP took a break from the game after the relinquish policy was put into place, that's a different story.

But they email you more than once prior to demolishing your house. It's not like they give you 0 notice.