Just had to register an account and make a post for a very positive experience I had a few moments ago.

Had a pretty sour situation happen during a PotD run, probably one of the more hair pulling things I've encountered while playing this game. Wrote up a ticket once I was able to get out of there, and didn't think anything else of it.

Lo and behold, Mouriveha contacts me a little while later and let's me explain what happen in further detail.

I'm so used to games that just provide a computer generated response and you never know if another human even sees what you write. What happened tonight just beams of professionalism and made me super glad to be playing this game. So kudos to you, wherever you are Mouriveha, you've made this players night just by lending an ear.