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  1. 08-05-2016 10:57 AM #1
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    All EU Worlds Technical Difficulties (Aug. 4)

    We are currently experiencing technical difficulties with all European Worlds, causing players to be disconnected from certain instanced content and become unable to log in.

    The issue is being investigated and addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    From Aug. 4, 2016 5:09 p.m. (PDT)

    [Details]
    ・Disconnected from certain instanced content
    ・Unable to log back in

    [Cause]
    Under investigation

    [Affected Worlds]
    All European Worlds:
    ・Cerberus
    ・Lich
    ・Moogle
    ・Odin
    ・Phoenix
    ・Ragnarok
    ・Shiva
    ・Zodiark
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  2. 08-05-2016 11:11 AM #2
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    Recovery from All EU Worlds Technical Difficulties (Aug. 4)

    At the time below, we experienced technical difficulties with all European Worlds, causing players to be disconnected from certain instanced content and become unable to log in.

    We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

    [Date & Time]
    Aug. 4, 2016 5:07 p.m. to 6:49 p.m. (PDT)
    Aug. 5, 2016 0:07 to 1:49 (GMT)

    [Details]
    ・Disconnected from certain instanced content
    ・Unable to log back in

    [Cause]
    Server equipment issue

    [Affected Worlds]
    All European Worlds:
    ・Cerberus
    ・Lich
    ・Moogle
    ・Odin
    ・Phoenix
    ・Ragnarok
    ・Shiva
    ・Zodiark
    (0)
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