Hope looks bleak and my $40 might never return...

[Chiramu]

Fine print doesn't matter, keeping long term customers does. SE could at least honour the code and give you the correct code, even if you purchased the "wrong" expansion... If they wanted to label them as EU region and NA region, then why don't they have them with different covers so it is clearly visible?

If you're excited for a game, you do not read the fine print before buying. When you're excited for a game you just buy it.

[MaeIsMean]

Fine print doesn't matter, keeping long term customers does. SE could at least honour the code and give you the correct code, even if you purchased the "wrong" expansion... If they wanted to label them as EU region and NA region, then why don't they have them with different covers so it is clearly visible?

If you're excited for a game, you do not read the fine print before buying. When you're excited for a game you just buy it.

But the point is, if they just give you a new code, you can turn around and sell the code you bought and can't use and essentially get the game for free.

[Chiramu]

But the point is, if they just give you a new code, you can turn around and sell the code you bought and can't use and essentially get the game for free.

You can't think of everyone as criminals. You give people the benefit of the doubt, if you treat everyone like a criminal then how would you expect a company to stay in business? People don't like being treated like a crook.

[MaeIsMean]

They also can't be giving away free copies of the game. Sorry if you feel like a criminal, but if they don't think about something as basic as this, then they're going to be taken advantage of on a daily basis. It sucks, but you can thank the criminals for it.

[Jetstream_Fox]

I'm amazed they have two pc copies of the same game for sale, outside of utilizing steam wallet to make payments for the sub, is there really any reason to have a non steam version?

[Lexia]

I'm amazed they have two pc copies of the same game for sale, outside of utilizing steam wallet to make payments for the sub, is there really any reason to have a non steam version?

So you saying a person should be forced to use steam?

[Imoen]

I'm amazed they have two pc copies of the same game for sale, outside of utilizing steam wallet to make payments for the sub, is there really any reason to have a non steam version?

Conversely, is there any reason to have the "steam" version?... ya, I don't understand it either.

But the point is, if they just give you a new code, you can turn around and sell the code you bought and can't use and essentially get the game for free.

This could be easily managed by directly applying it to the account instead of giving you a key, that way it is "used". Is that a perfect solution? No, not by a long shot.

[Lexia]

Just like PS3,PS4,PC,MAC, Steam is viewed as a different platform and the steam version was actually released after the initial release of ARR. Not at the same time.

[MaeIsMean]

This could be easily managed by directly applying it to the account instead of giving you a key, that way it is "used". Is that a perfect solution? No, not by a long shot.

Then what happens to the key that is in the box you bought at the store? Or the one sent to your email if you bought a digital copy? Unless they had a way of disabling that key before granting you a key for the version you have, then they're essentially giving the game away for free because a player didn't bother to read everything before buying.

[Imoen]

Then what happens to the key that is in the box you bought at the store? Or the one sent to your email if you bought a digital copy? Unless they had a way of disabling that key before granting you a key for the version you have, then they're essentially giving the game away for free because a player didn't bother to read everything before buying.

Ya you would have to flush the existing key. Like I said, it isn't a perfect solution. The "they're essentially giving the game away for free" thing has been a problem for quite some time and not exclusive to this IP (early 2000s maybe earlier?). The best you can do is treat it on a per customer basis.