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  1. 11-06-2011 12:47 PM #1
    Seriix
    Player
    Join Date
    Nov 2011
    Posts
    6

    13001 Error, Error code: 0 Lobby server timed out

    By any chance is anyone else getting this currently (11/5/11)? I've been attempting to log in all day now and i continue to get this when trying to access the character select screen. I've searched online for solutions but haven't found any. Any help would be appreciated.


    11/6/11:
    Still receiving this same error. I found a few suggestions online about clearing IE cache, tried that and still nothing. I've also reinstalled the game and still nothing. I had also found a post saying to disable antivirus software and it'll work but that also didn't. I'm kinda at a loss because the game was working fine the day before and then the next day can't get log in.
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    Last edited by Seriix; 11-07-2011 at 04:04 AM.
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  2. 11-11-2011 04:44 AM #2
    SE_James
    Support Rep SE_James's Avatar
    Join Date
    Apr 2011
    Posts
    92
    Seriix,

    We apologize for the problems that you are experiencing attempting to connect to the game. The SQUARE ENIX Support Center provides several Knowledge Base articles designed to provide the user the kind of support you are looking for. Below I have provided a link to a Knowledge Base article that should assist you with your problem.

    What do I do if I’m experiencing connectivity issues?
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