Regarding Bans and such.

[OniKimoto]

So what, you're friend didn't offend multiple people? Look, people take things differently, and no matter what you say was or wasn't the case, they got banned. The GM's do a pretty good job here, and I have some personal storys about it. You're friend got on the wrong end of the hammer this time, they just need to be more careful.

I'm not saying GMs do good or bad, I know it's mixed. I'm asking them to be more thorough in their investigations. My friend/member got banned because his macro was "points and laughs <t>" yes, it's pretty immature and stupid. However, during people reporting him for "spam" they failed to report themselves for verbally bashing and abusing him. That's the bit of the situation without going into further details. I just feel like banning him because of his macro is a bit over the top, especially since in game people deal with bullying, harassment, slander, gil buyers/sellers. I just feel more can and needs to be done.

[Suetan124]

The gm's do a very good job. I've worked with them on several occasions. They wouldn't have banned your friend without just cause. What you see in FC chat and what they tell you, doesn't necessarily include anything like tells, which is probably what got them banned. They don't just get a complaint and swing the ban hammer. They do a detailed investigation. I've even had to include timestamps in my supporting evidence before. You're friend got banned for a reason.

Remember, you as a player agreed to SE's terms of service which clearly state that harassment will not be tolerated. First occurance results in a warning, second is a 3 day ban, further occurance can mean a permanent ban.

[OniKimoto]

The gm's do a very good job. I've worked with them on several occasions. They wouldn't have banned your friend without just cause. What you see in FC chat and what they tell you, doesn't necessarily include anything like tells, which is probably what got them banned. They don't just get a complaint and swing the ban hammer. They do a detailed investigation. I've even had to include timestamps in my supporting evidence before. You're friend got banned for a reason.

This wasn't tells. It was in a raid. Ppl were in alliance chat verbally bashing/insulting him for his macro so yeah. My FC mate legit got banned for the reports regarding his macro. I was told GMs do not ban based off profanity, they go based off volume of reports. Unless that Gm is/was lazy. I refuse to believe all GMs do their job accordingly after all they are human. Also, I've had good GMs too. Asking for some to be more thorough isn't against ToS or should offend anyone honestly.