FFXIV Crashes, Freezes Computer, Occasionally After Successful Launch

[SNAKEDOG]

Hi,

Lately, whenever I try to play FFXIV, the game freezes/crashes/freezes then forces a reboot after a few minutes of gameplay. The game is unplayable. The reason I am posting is because I have tried everything conceivable. I've never run across anything like this.

First, here is my hardware/OS:

• Windows 10 64bit
• EVGA Titan X
• i7-6700k
• Acer xb270hu monitor
• Corsair Vengeance 2x8gb ddr4
• MSI z170a mobo
• Samsung 850Evo SSD
• EVGA 850w SuperNOVA psu
• Lots and lots of fans

Before I post info from my event logs, here is everything I have tried:

• Clean booting/rebooting
• Rolling back drivers to several different nvidia drivers (as well as clean installing)
• Disabling GSync, and changing nearly every setting for the application in Nvidia Control Panel
• Resetting FFXIV to default settings before launching
• Running in DX9 and DX11
• Reinstalling the game
• Reinstalling Steam
• Uninstalling/reinstalling all C++ distributables (trying to avoid a full Windows 10 reinstall)
• Running malwarebytes
• Removing my modest overclocks, from CPU and GPU
• Monitoring temps externally, to ensure nothing was overheating (nothing ever overheated)
• Googling, only to find similar errors unresolved from a year or so ago (https://www.reddit.com/r/ffxiv/comme...sh_constantly/)
• Switching out PSUs (I was getting desperate)
• Calling my PC obscene names
• Giving up for a week, and trying again

Regarding the thread(s) about crashing a year or so ago, the common answer seemed to be that the issues was SE's/Nvidia's fault, and that any 900 series EVGA branded card would cause the issue until resolved through drivers/updates/whatever. If that was true, then why have I had no issue playing the game since last May? I did "upgrade" to Windows 10 about two months ago, but I never had any issues until about mid-July. Just felt that worth mentioning.

Any suggestions/thoughts you have are greatly appreciated. Thanks guys.

Event Log info (Source: Application Error, Event ID 1000)
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x57911362
Faulting module name: nvwgf2umx.dll, version: 10.18.13.5560, time stamp: 0x55c422fd
Exception code: 0xc0000005
Fault offset: 0x000000000014b896
Faulting process id: 0x56c
Faulting application start time: 0x01d1e911616ebca8
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\Windows\SYSTEM32\nvwgf2umx.dll
Report Id: d662ece1-1e93-4422-975d-5d654590a6a9
Faulting package full name:
Faulting package-relative application ID:

[RobbieH]

There's various people on this forum and reddit complaining about random crashing with this game, if not all most of them mention using Windows 10.

I can't play the game either, despite being bored of it i've tried the Yo Kai watch event and it's unplayable due to random crashes, i too use Windows 10.

The crash info you posted mentions "nvwgf2umx.dll" which is an nVIDIA driver file, the only thing i can recommend doing is trying different driver versions, preferably older versions, i've upgraded to a GTX1080 but before i did i ws using 970 SLI with drivers 364.72 and it didn't crash.

I've also seen people mention to try setting "Triple Buffering" to on for the game on the nVIDIA Control Panel.

However that was before patch 3.3 so it can be an issue with the game itself since 3.3 and Windows 10.