Today I decided I wanted to transfer my alt to Behemoth from Ultros. Left my FC, made sure everything was good. Went to transfer on Mog Station, and was told I had optional items to claim and a pending name change. Neither of these are true in the least. I have already collected all my optional items, and have never put in for a name change.

I am assuming this is a bug, since I read about this happening to someone else. Please help if you know what's going on.