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  1. #1
    Player
    Commander's Avatar
    Join Date
    Oct 2013
    Posts
    33
    Character
    Alicia Mezar
    World
    Sargatanas
    Main Class
    Red Mage Lv 80

    Computer Restarting While Playing

    For some strange reason starting today Final Fantasy XIV is causing my computer to restart.

    I was puttering around the Hinterlands when the screen went greyish, the music started stuttering and a few seconds later my computer had restarted itself.

    After the third time it did this, it also took my graphics card driver with it, and I was forced to reinstall (and update) my driver. The driver has been reinstalled, updated to its latest version, both my monitors are displaying and working again, and the game is still causing the computer to crash and restart.

    Any help would be appreciated.
    (0)
    Last edited by Commander; 07-24-2016 at 02:07 AM.

  2. #2
    Player
    LunaFaye's Avatar
    Join Date
    Apr 2014
    Posts
    1,037
    Character
    Luna Faye
    World
    Leviathan
    Main Class
    Weaver Lv 51
    open your windows event viewer and take a look what causes the crashes. Sounds to me it could be a overheating problem or a directx issue. But hard to tell with barely any information.
    (0)

  3. #3
    Player
    Commander's Avatar
    Join Date
    Oct 2013
    Posts
    33
    Character
    Alicia Mezar
    World
    Sargatanas
    Main Class
    Red Mage Lv 80
    What am I looking for in the Event Viewer?
    (0)
    Last edited by Commander; 07-24-2016 at 02:38 AM. Reason: Change of question

  4. #4
    Player
    Miguell2's Avatar
    Join Date
    Sep 2015
    Posts
    3
    Character
    Tefh'a Jinjahl
    World
    Ultros
    Main Class
    Arcanist Lv 60

    Check power supply

    I had a similar issue in the past and it ended up being the power supply was going bad. From what I learned is that random restarts like that happen because not enough power is going to various components causing the CPU to reset, which in turn resets the whole computer. Thankfully power supplies are fairly inexpensive anything above 500W should be more than enough for most set ups.
    (0)

  5. #5
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,649
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Also joining with possible power supply issues as had same thing myself. Mine was rebooting occasionally and it got more and more frequent, swapped the PSU and problems solved!
    (0)