Time: Over a week ago
Frequency: Every Time
World name: Excalibur
Character name:Cheesecake Lover
NPC name: Vanu Beastquest Giver
Class/Level: Warrior 54
Party or solo:Solo
In-game timeon't remember
Steps:
1. I completed a Vanu Beast Quest Daily
2. I returned to submit the quest
3. When I selected the dialog option for my quest the game crashed
4. Every time I try to log into character, the game crashes on loading screen
5. I attempted to log into a different character and was able to.
6. I restarted my PC.
7. I updated the graphics driver to the latest version.
8. I waited for the world reset on Tuesday.
9. I contacted chat support and told me this might be a rare issue related to game crashing and character data, and instructed me to file a bug report on this forum.

<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Optimum Online Cable
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Bernard\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (10586.th2_release_sec.160630-1736)
SYSTEM_CPU Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS P.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32666.250MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 37530.250MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.332GB SYSTEM_FREEDISC_SPACE 7.755GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.064GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1396.726GB SYSTEM_FREEDISC_SPACE 112.613GB
SYSTEM_STORAGE K:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.937GB SYSTEM_FREEDISC_SPACE 112.408GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2016.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2079.125 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6881
SYSTEM_GRAPHICS_DRIVER_DATE 7/10/2016 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2016.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2079.125 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6881
SYSTEM_GRAPHICS_DRIVER_DATE 7/10/2016 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {E162A9BE-5F91-42E6-91D5-FC96E7D0E5D3}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.10586.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/29/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {40BE2A0F-E795-4C2D-AE72-FEEEDBADE9B1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7599
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2015 00:00:00
SYSTEM_SOUND VW246-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E93430B3-1177-40B6-84DD-4501DBFD8902}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/10/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7F4EB380-1885-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E0A5F20-187D-11E6-8001444553540000}
SYSTEM_INPUT_NAME Mass Storage Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E0B4980-187D-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E0D6C60-187D-11E6-8006444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E0D4550-187D-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E0D4550-187D-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E0D6C60-187D-11E6-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV Support Center - Google Chrome
general-hunting
Windows Shell Experience Host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Star Ruler 2
1Password 4.6.0.604
Advanced Combat Tracker (remove only)
Battle.net
Canon IJ Network Scan Utility
Canon IJ Network Tool
Diablo III
Google Chrome
Hearthstone
Heroes of the Storm
Canon MP Navigator EX 2.1
NVIDIA Stereoscopic 3D Driver
Pidgin
Razer Chroma SDK Core Components
Star Ruler 2 - Wake of the Heralds
The Elder Scrolls Online
World of Warcraft
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
InputMapper
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ACT OverlayPlugin Bundle version 0.3.3.9.EZS.Enmity-1.6.7.1
Intel(R) Chipset Device Software
Google Update Helper
Garmin Communicator Plugin
GOG Galaxy
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026
Google Update Helper
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Tukui Client
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026
Black Desert Online
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Asmedia USB Host Controller Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\1Password 4\Agile1pAgent.exe 0000232C
C:\Program Files (x86)\Battle.net\Battle.net.7683\Battle.net Helper.exe 000021A8
C:\Program Files (x86)\Battle.net\Battle.net.7683\Battle.net.exe 00001F68
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000E9C
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000017DC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000024A4
C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe 00001350
C:\ProgramData\Battle.net\Agent\Agent.5071\Agent.exe 00001F90
C:\Users\Bernard\AppData\Local\Discord\app-0.0.292\Discord.exe 000022BC

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-