I'm getting a similar issue on pc for my wife's account.
This is what I'm getting on the PC launcher:
unable to download patch files [30413][25008][20495]
UPDATE: On PC I changed the Direct X setting to Direct X 9 and it seems to be going. Gonna be a long night making it so we can play together again tomorrow.
UPDATE 2: Going on 6/27GB for the update now without any issues. It was stopping at about 500MB. I'm gonna call this fixed for me.
Where did you change that at? I'm having this problem too and won't get past 525mb downloaded.
Well this past saturday not sure what happened but when i would launch the game all i would get is a blank white screen with bg music. (Friday i played no issues) Sunday was the same, soo i decided to re-install it all A Realm Reborn + Heavansward) and still had same issues. Today i finally get login box and all info to finally show up and had to download patches. Low and behold i have same error as you all.
Unable to download patch files {20512}25008}{20495}
Frustrating is not a word that could describe this...
I have had other issues in the past but not so severe. From the not being able to even get a login box to this, i really do not want to but if problem does not get resolved soon i may have to unsub
No sense of paying for a game can no longer play
No clue why, but I started this again before I went to bed.(late hour), and woke up with it done. Have no clue why time of day would make it easier to download, but there you go.
Congrats
Though this still does fix the issue at hand.
Like i mentioned this issue is in the Resolved section so it more or less means those of us unable to get back in game are sol and that's too bad? Just the impression i am getting.
I am on day #4 thus far.
Still on goin as well day 5 will not go past 1050 mb im blown away no dev response to ease the minds of the people lols
Finally got it to update so i figured out after the 1st time setup and it trys for the 15 gigs or whatever wen it would failed it would begin that dreaded get to 1050 mb and fail loop. Basically dont waste your time if it fails the 1st time after the 1st time setup it always fails at 1050mb no matter what it only really tried after u deleted it redownloaded the whole game . You have to 1 shot the download or redownload the whole game im sorry my sentences were incomplete im dumb af but just letting people know what finally worked for me
I just gave up and maybe give it another try in a update
Breh dont give up yea it fricken sux for example i have uverse and my father in law has xfinity try goin to a friends house they may have a better modem and router u may get lucky like i did tryn from a different isp but it would only go futher then 1050 mb if i deleted and redownloaded the whole game after each fail it was the worst not that se cares lols their workin on it one would assume they just cant figure it out but keep tryn and good luck
Well the solution given (i think in another post) of switching isp is not a solution at all, nor is reformatting the hd on PS4.
I have been using the same isp for over 2 years and have had no issues with previous updates/patches. Something litteraly broke the game.
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