A mentor is not obligated to give advice unless asked. And even then, most fights can be explained in 2-3 sentences. Not to mention it's a two way street, newbies should put forth the effort in researching content they are not familiar with, there are tons of guides and videos available for one's perusal. Stop acting like mentors are beholden to you, such an entitled opinion. If mentors are being jerks and harassing you for being new then report them, but if they aren't doing anything to you then it should not be grounds for stripping mentor status.
Pretty much this.