Your mentor system is Horribly Horribly Flawed.

[Nights-Rune]

Mentors... The guys with crowns. They should be shining examples of players, they should help and encourage, support and well MENTOR others. So far this has not been my experience at all. Most of the people I have met with crowns are either dead silent while I mentor the newbies or are complete and utter bullies.

"I have a crown so shut up I can do what like!"
"I am a mentor so I am better than you"

A few of the examples that I have witnessed levied at my friends, myself and other players. I am sick of these people with crowns thinking they can be total jerks when they are meant to be the best of us.

There absolutely has to be checks and balances. A way to strip bad mentors of the status and reward the ones who do it justice so that players who abuse the crown are stopped, they make all players look bad when they behave the way they do.

Please please regulate the system a bit better?

[Clansman2016]

This is the problem when you include unique rewards for a particular system. Those that couldn't care less about being a mentor, want the rewards, so they go ahead and reluctantly sign up. One solution would be to include a separate vote option, so you can rate your mentor at the end of a dungeon. Too many bad ratings would remove your mentor status.

[Nyghtmarerobu]

One solution would be to include a separate vote option, so you can rate your mentor at the end of a dungeon. Too many bad ratings would remove your mentor status.

I am totally in favor of this. I'm not sure about removing the status, but also making this maybe work towards the mentor achievements if you get good ratings as well.

As a mentor, I'll be honest, I am one of those "quiet" people. But to be fair, if somebody has a legitamate question or concern, I can very easily give them the answer or guide them to the correct place that will have their answers. Does this mean I need to be helpful and cheerful and upbeat whenever I'm in a party all the time? Hell no I don't. People have bad days, and I am allowed to sit by myself. This doesn't give me or anyone a free pass to be a douche canoe, It just means, you shouldn't expect people with crowns to go out of their way to be ultra nice all the time.

[Sentaryuu]

I'll admit that I am one of those dead silent mentors. The only reason being is that I don't always have my keyboard on me and I'm not good at explaining fights especially if it is an extreme of some kind. And my mentor crown only shows during mentor roulette which I'm mainly doing for the mount. ^^; But I do try to stick around till we either clear or someone initiates the abandon. I have only left 2 mentor roulettes out of around 50 only because I just couldn't do it anymore and I wanted to get off. It was only from Titan Ex & Ramuh Ex however.

Extremes just can sometimes take almost the whole allotted time to even clear or abandon. It can take a lot out of you. ^^; I do what I can.

[Shikiseki]

Aren't we generalizing a bit here?
I wonder what people really expect mentors to act like, everyone seems to have a different opinion and you can never be a good enough mentor apparently.

What I do is greet as usual and then say if they have any questions they should ask, they have the whole dungeon to do so. I usually don't really give advice to someone who's not performing 100000%. If I see people screw up at a mechanic, I'll give them 2 more shots to figure it out on their own (because I'm not a fan of handing everything over on a silver platter, I think that lowers the learning effect) after those 2 tries, I give them small hints how to deal with that said mechanic.

On an ex trial, people usually say when they are new and are willing to listen. I briefly explain their role job mechanics and not the whole thing. Bare essentials to not make us wipe so I'm not talking for 10minutes where they could practice and see for themselves. There's nothing more satisfying seeing a team clear Shiva Ex for their first time after 40minutes of wiping - I was gladly willing to leave the duty and rejoin the duty directly as tank to help them out even more with a bit of my FC's help too!

And rating mentors can be good and bad at the same time so I can see why the devs haven't implemented this yet.
Also the rewards - no sane person will do 2k mentor roulettes just for that mount, they'll give up at 500 tops (and that's a very generous calculation).

(and yes I was slightly pissed cause it's rants like these what made lots of friendly and kind players don't want to be mentors anymore cause they looked down upon for not being perfect and all that where they in fact would make great mentors if they also had some encouragement and acknowledgement - and also if new players are mute mode 24/7, it doesn't help either, a simple "I'm good thanks" would be golden instead of insta ranting)

[Culfinrandir]

It's a crazy system that, in my opinion, is severely flawed. I can't become a 'battle' mentor as I only have a DPS & 2 Healers mentioned but I help players as much as possible & have zero expectation of a reward. A thank you would be great, but even that isn't essential as I know that some people don't even have keyboards initially.

I've seen what goes on in Novice Network Chat & I want nothing to do with it until it becomes a place used by those who genuinely want to help. I'd also like to see a separation of battle & craft/gather network chats as I there can be different mentalities involved.

[Rinuko]

It's a crazy system that, in my opinion, is severely flawed. I can't become a 'battle' mentor as I only have a DPS & 2 Healers mentioned but I help players as much as possible & have zero expectation of a reward. A thank you would be great, but even that isn't essential as I know that some people don't even have keyboards initially.

I've seen what goes on in Novice Network Chat & I want nothing to do with it until it becomes a place used by those who genuinely want to help. I'd also like to see a separation of battle & craft/gather network chats as I there can be different mentalities involved.

Funny thing is you can be a mentor from just completing the crafting requirements. Like someone like me who craft/gather every breathing moment in the game but had all classes to Lv50 and 6-7 classes to 60 since HW came out.

I could just apply for Mentorship and can still set my icon to normal Mentor or PVE/Crafting/PVP if I so desire.

[Deathgiver]

The entire system is broke af. The number of people sporting mentor tags who wouldn't be able to clear SSS: Basic is mind boggling. I think they should implement some sort of skill check before letting you be a mentor for a specific category. I.e. PVE mentors have to be able to clear the dps check on the current SSS primal, PVP mentors have to have X amount of wins in each pvp mode over the course of last 3 months, DoH mentors have to have crafted say 5 of the current highest tiered items in game hq, and have X number of red scrip turn ins done. It's not just PVE, mentors in all disciplines are lacking.

[Greydor]

Honestly, it just needs to go away. Please put the double-seated Pegasus in the cash shop and wipe your hands clean of this, SE.