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  1. #1
    Player
    Vartio's Avatar
    Join Date
    Aug 2015
    Posts
    43
    Character
    Katoma Mundara
    World
    Faerie
    Main Class
    Dark Knight Lv 60

    POTD Boss 21-30 causing Game crash

    Time: July 19, 2016
    Frequency: Every Time
    World name: Faerie
    Character name: Katoma Mundara
    Retainer name: Not Important
    NPC name: N/A
    Monster name: Hydra (I can't say for certain because I can't even SEE the boss, it crashes before I reach it! My party simply told me it's a Hydra after the fact)
    Class/level: Scholar/39-ish by this point (49 by end of floor 29)
    Party or solo: Party, 4 people
    Race: Au Ra Male
    In-game time: N/A
    Area and coordinates: Palace of the Dead Floor 30
    Housing: None
    Steps:
    Enter Palace of the Dead
    Reached Floor 30
    As it Loads the boss, the game crashes.
    When the boss is dead I can rejoin - meaning the issue is a singular model in the game as it's disappearance lets me back on.


    Edit 1: It is important to note that similar errors have happened to me during the five-headed hydra during the "World of Darkness" raid. As this has happened with the Hydra in WoD and the Hydra here in POTD, there must be a common graphical detail that is causing issues with my graphics card and causing the game to crash.

    Edit 2: After consulting with the party I was doing this with, I have confirmed that the issue only appears on Five-Headed Hydra type models. This explains the very limited circumstances.


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Freeware Sys\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 8.1 Pro 64-bit (6.2, Build 9200) (9600.winblue_ltsb.160119-0600)
    SYSTEM_CPU Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 CPUs), ~3.7GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
    SYSTEM_BIOS BIOS Date: 11/04/15 22:48:48 Ver: 05.0000B
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 8142.906MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 13262.906MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.418GB SYSTEM_FREEDISC_SPACE 258.332GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 950
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1965.684 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 1024 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6839
    SYSTEM_GRAPHICS_DRIVER_DATE 6/3/2016 3:38:10 AM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {3F0539EF-3BCE-4B05-87CF-6A0A215CFBFD}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7614
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/17/2015 12:20:36 PM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8A2724B0-C45A-11E5-8001444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8A2799E0-C45A-11E5-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 22 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    TeamSpeak 3
    Skype™‎ - vartiolight@hotmail.com
    FINAL FANTASY XIV Forum - Google Chrome
    BYOND
    @Kusari - Discord
    Steam
    Calculator
    Advanced Combat Tracker - Log Idle - Lavender Beds - Log Time: 9:30:42 AM (Est. 9:31:32 AM)
    README - WordPad
    puush
    Document - WordPad
    Untitled - Paint


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    A-Tuning v3.0.13
    ASRock Restart to UEFI v1.0.5
    Avast Free Antivirus
    Battle.net
    BYOND
    Google Chrome
    Hearthstone
    Heroes of the Storm
    Heroes of the Storm Public Test
    League of Legends
    Malwarebytes Anti-Malware version 2.2.1.1043
    NVIDIA Stereoscopic 3D Driver
    Overwatch
    PCSX2 - Playstation 2 Emulator
    PlaysTV
    Raptr
    SafeZone Stable 1.48.2066.114
    StarCraft II
    Steam
    Uplay
    LWS Pictures And Video
    CCC Help Swedish
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23506
    Catalyst Control Center - Branding
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
    CameraHelperMsi
    LWS Help_main
    LWS Twitter
    CCC Help Turkish
    CCC Help Spanish
    CCC Help Chinese Standard
    LWS YouTube Plugin
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
    CCC Help English
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506
    CCC Help Japanese
    CCC Help Finnish
    FINAL FANTASY XIV - A Realm Reborn
    CCC Help Thai
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    erLT
    AMD Catalyst Control Center
    CCC Help Portuguese
    CCC Help Polish
    CCC Help Korean
    Google Update Helper
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23506
    CCC Help Italian
    LWS Gallery
    LWS Motion Detection
    Microsoft Visual C++ 2005 Redistributable
    League of Legends
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
    Microsoft Visual C++ 2005 Redistributable
    LWS Launcher
    LWS Webcam Software
    CCC Help German
    APP Shop v1.0.21
    CCC Help Hungarian
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    LWS WLM Plugin
    Dual-Core Optimizer
    CCC Help French
    CCC Help Danish
    puush
    Catalyst Control Center Localization All
    CCC Help Chinese Traditional
    CCC Help Norwegian
    CCC Help Dutch
    CCC Help Russian
    Logitech Webcam Software
    Intel(R) Chipset Device Software
    CCC Help Czech
    Catalyst Control Center Graphics Previews Common
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    CCC Help Greek
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Skype™ 7.25
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    LWS Facebook


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\PROGRA~2\RAPTRI~1\Raptr\raptr_im.exe 00000DCC
    C:\Program Files (x86)\BYOND\bin\byond.exe 00001DC4
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004664
    C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe 00000F70
    C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 000001DC
    C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000C90
    C:\Program Files (x86)\Skype\Phone\Skype.exe 000012EC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000045FC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000046F8
    C:\Program Files (x86)\Steam\Steam.exe 000012E0
    C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 00004700
    C:\Program Files (x86)\puush\puush.exe 00001EA0
    C:\Program Files\AVAST Software\Avast\AvastUI.exe 00000C88
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000E50
    C:\Users\Freeware Sys\AppData\Local\Discord\app-0.0.291\Discord.exe 000010A0
    C:\Users\Freeware Sys\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00003F50
    (0)
    Last edited by Vartio; 07-20-2016 at 08:53 AM.