Unable to complete version check

[MugiwaraNoWindex]

still can't log-in

[Sareal]

Can't log in either, on PS4. Tried almost every other suggestions, except reinstalling and it still isn't working.

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[TellahThesmal]

It should work now, just got the pop up installer that updated the launcher and is now currently downloading / installing the latest patch (On PC)

[Dante27]

Still not working for me either

[Zhyanthan]

Did it take since the updated time to wait/get it to launch?

I've even attempted to work with my router and still nothing.
I refuse to re-install until Square Enix tries to address this (Since it both is happening to many people on both console and pc, and re-installing doesn't always fix it).

Edit: it's note-worthy that my ps4, his ps4, and his pc won't work, yet it's not our router/internet.

[Sareal]

Ok I fixed it. I yanked the internet cable out and hooked my PS4 to my phones Internet hotspot.

Opened the client and bam the launcher picked up the new patch download.

First time I've had issues downloading but seems it was something to do with the Internet.

I tried this, and it worked for me, the launcher updated. What the...........I don't even.

[ValkyrieKira]

i've tried downloading heavensward again and it made it work

[RosaBlanche]

funny how they tell you the problem is on your side when it's clearly an update bug, i hope no one reinstalled their game

[mcheste]

Thank you. Worked very well for my PC. Still having issues on the PS4. But I can play. Thanks for the info!