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  1. #621
    Player

    Join Date
    Oct 2011
    Posts
    1,561
    Quote Originally Posted by Alistaire View Post
    I think at this point the players are just going to have to accept there's not going to be an official response to the sentiment that "this campaign is terrible".

    In a perfect world, we'd have Yoshi P himself come in here and go "OK, I've looked at everything that's been said and the state of the campaign and apologise it wasn't better, and we'll be giving free items to all EU accounts as an apology." ...but then again, if that happened that might cause non EU people to complain.
    I really do not want free items. The price is not the problem for me. It offends me that UK players have a 3 month waiting period vs the immediate obtain-ability other regions got plus the very low supply/stock due to no digital only option is a major problem. The fact even if lucky enough to get one magazine you still might not be able to obtain one or more of the other two is also something that I think SE needs to address.

    What I would like is acknowledgment of their customers concerns, empathy and understanding. A promise to do better, a promise that they will not break. I would like it if they put these items on mogstation after the promotion's have ended because they really messed this one up or if not on mogstation then making sure the other EU promotions do not have supply issues, will be simpler to obtain and will also be open to UK residents.
    (9)
    Last edited by Snugglebutt; 07-19-2016 at 05:04 AM.

  2. #622
    Player
    Cakekizyy's Avatar
    Join Date
    Jun 2016
    Posts
    1,057
    Character
    Cakellene St
    World
    Gungnir
    Main Class
    Samurai Lv 70
    Quote Originally Posted by Xhon View Post
    This is promotion is a joke honestly. Shipping cost of the magazine alone to Australia costs more than the actual product. This is a big screw you to EU players. Even worse is that I'm forced to buy this garbage and I need to sub for 3 months?
    Promotion wasn't meant for people outside UK. That's part of the reason there weren't enough issues for the intended audience.
    (3)

  3. #623
    Player
    DeliriumTrigger's Avatar
    Join Date
    Dec 2013
    Posts
    82
    Character
    Chisana Himitsu
    World
    Yojimbo
    Main Class
    Scholar Lv 70
    Quote Originally Posted by Rufalus View Post
    Don't lose hope! When the community reps are quiet it might just be that they are still working through details of the other campaigns for Europe and will get back to us when they have something to share. There's still a chance to get codes for people who can't get the magazine once we find out what the other methods are.
    Unless they specifically say they are looking into it, don't hope for it. Treat this like every other rampant issue out there that get swept under the rug (e.g.: DoL Botting, The Feast boosting, DPS/speed hacking, etc.)
    (4)

  4. #624
    Player
    DeliriumTrigger's Avatar
    Join Date
    Dec 2013
    Posts
    82
    Character
    Chisana Himitsu
    World
    Yojimbo
    Main Class
    Scholar Lv 70
    Quote Originally Posted by EU_Community_Team View Post
    Greetings,

    Several users have reported that they discovered the FFXIV in-game item codes were missing from their issue of the magazine after purchasing from a local retailer.

    If you have experienced this issue, please contact gamesmaster@futurenet.com with the subject line ‘Missing FFXIV Codes’ for further assistance.
    What about the other issues that were also mentioned? I have been compiling them on the top post so you could look into them.
    (8)

  5. #625
    Player
    Riusvell's Avatar
    Join Date
    Jul 2015
    Location
    Limsa Lominsa
    Posts
    124
    Character
    Vell R'ius
    World
    Lich
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by Cakekizyy View Post
    Promotion wasn't meant for people outside UK. That's part of the reason there weren't enough issues for the intended audience.
    Actually, it is meant for the UK and people who WILL NOT get a special promotion for their country.
    (3)

  6. #626
    Player
    Voltyblast's Avatar
    Join Date
    Aug 2014
    Posts
    735
    Character
    Rama Kagon
    World
    Balmung
    Main Class
    Warrior Lv 80
    Quote Originally Posted by Alistaire View Post
    I think at this point the players are just going to have to accept there's not going to be an official response to the sentiment that "this campaign is terrible".

    In a perfect world, we'd have Yoshi P himself come in here and go "OK, I've looked at everything that's been said and the state of the campaign and apologise it wasn't better, and we'll be giving free items to all EU accounts as an apology." ...but then again, if that happened that might cause non EU people to complain.
    Personally, I'm still surprised this thread is still going and it's not deleted yet, considering the lack of proper response and anything (besides your usual "feedback" thingie). I'm honestly expecting the worst at this point.

    PS: if that ever happened, we at least had a reason for obtaining free items: the campaign, as of now, literally promotes "FYGM" mentality, and even other countries agree that this promotion is bad. I think Non-Eu players would give us some slack if that ever happened.
    (3)
    Last edited by Voltyblast; 07-19-2016 at 06:08 AM.

  7. #627
    Player
    DeathScythe86's Avatar
    Join Date
    Nov 2011
    Location
    Limsa Lominsa
    Posts
    11
    Character
    Seifer Hellwolf
    World
    Ragnarok
    Main Class
    Lancer Lv 80
    Question to the community team: Where can I find the magazine in Saudi Arabia? Searched for it at most known retailers here and I couldn't find it.
    (5)

  8. #628
    Player
    Glenfiddich's Avatar
    Join Date
    Nov 2014
    Location
    Speyside
    Posts
    736
    Character
    Kitty Softclaws
    World
    Shiva
    Main Class
    Black Mage Lv 100
    Quote Originally Posted by Alistaire View Post
    I think at this point the players are just going to have to accept there's not going to be an official response to the sentiment that "this campaign is terrible".

    In a perfect world, we'd have Yoshi P himself come in here and go "OK, I've looked at everything that's been said and the state of the campaign and apologise it wasn't better, and we'll be giving free items to all EU accounts as an apology." ...but then again, if that happened that might cause non EU people to complain.
    They have forgotten who is paying their salaries. Simple as that.
    (8)

  9. #629
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Alistaire View Post
    I think at this point the players are just going to have to accept there's not going to be an official response to the sentiment that "this campaign is terrible".

    In a perfect world, we'd have Yoshi P himself come in here and go "OK, I've looked at everything that's been said and the state of the campaign and apologise it wasn't better, and we'll be giving free items to all EU accounts as an apology." ...but then again, if that happened that might cause non EU people to complain.
    Well Yoshi-p might be the head of the dev team for XIV but there other people higher then him and most likely even in different department of SE that most likely make these decisions.
    (3)

  10. #630
    Player
    Luxyn's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    131
    Character
    Luxy Facecrusher
    World
    Cactuar
    Main Class
    Ninja Lv 90
    I contacted gamesmaster@futurenet.com a couple days ago as recommended by the community team to get some questions answered. Got a reply earlier today. Here is the (summarised) exchange for anyone interested:

    My email:
    "1. Is it possible more stock will be added?
    2. If not, does the code for the Final Fantasy XIV promotion also come with the digital version of the magazine?
    I am a huge Final Fantasy XIV fan and I would really like to get my hands on all 3 codes as well as the Chocobo mount. The other regions weren't subject to availability with their promotions, so if it's limited to the availability of just the physical issue then it's not really fair to the European fans of the game. =/"
    (3)

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