About the EU campaign for maid outfit and fat chocobo

[Lexia]

Seconded, however I highly doubt they will. They have a tendency to stick with very bad decisions. So, come next FanFest, we'll all have ourselves a forum they cannot ignore, especially when broadcast live. I wouldn't be surprised if people asked what is going on there.

A forum they can't ignore I'm sure they could side step the question but I'd imagine that there a separate team at SE that not part of the dev team that handles stuff like promos and stuff.

[Aillith]

I was irritated at first that SE launched these items in Japan before they even stopped to think about anyone else.

Now with everything else that has happened with this promotion, and most importantly SE's complete lack of response to their community on this... both myself and my partner are questioning if ongoing support of this game and SE as a company is really worth the constant insults.

Can SE not even face their community regarding this?

[Roukiz]

Can we have an actual response in regards to the reasons why this campaign is problematic, as opposed to a copy paste clarification. There is a clear, unjustifiable imbalance not only between the UK and EU as of right now, but the 'EU campaign' compared to both American and Japanese iterations of it.

Or are things already set in stone, and the best we can hope for is a couple sentences apologising after the fact when everyone is tired of complaining and everything to be swiftly brushed under the rug.

[Nicku]

Wow.. This has gone from "bad promotion" to embarrassing.

[Voltyblast]

I wonder if we'll get an actual response though: this is serious stuff yet we only had A response, and it was nothing more than a Clarification post.

[DeliriumTrigger]

** UPDATE **

Hey there, do you have a screenshot of the email? We could use it to tag Games Master on social media. I could also put the picture on the first post.

[Stormrider]

I wonder if we'll get an actual response though: this is serious stuff yet we only had A response, and it was nothing more than a Clarification post.

Have they really responded in dept to any real problems in a timely manor? I would be surprised if this is vaguely addressed in the next live letter when ever that is. They have a very definite plan when it comes to issues that are bad. One community response in thread (if that) and then ignore. Hide behind the white knights who say its a Japanese company and they can't form a timely English response. Then wait till it goes away.

[Eldevern]

** UPDATE ** ...

clap clap very professionnal organization o_O


I had doubt in was an emergency promotion after Brexit, but... well... it asks some kind of questions... But unfortunatly, in fact, that's not the first time I see that happening, all services are not always aware of what their own enterprise is planing. Strange but real.

[Voltyblast]

Have they really responded in dept to any real problems in a timely manor?

So far the only response was a clarification post from the community team http://forum.square-enix.com/ffxiv/t...=1#post3778581 which really doesn't help the situation, except for that fact it says about how other countries will have different campaigns.

The other response was a clarification of why the thread was put down, making it irrelevant to our discussion.

[Theodric]

-snip-

We're in dire need of urgent clarification at this point now that it has been revealed that there's real problems with availability. The first issue is completely sold out and not every physical copy came with a code...

I love the game but I'm very disappointed with how this has been handled. I played WoW for many years before FFXIV and Blizzard, too, often treated UK and EU players very poorly compared to their American players. In FFXIV it genuinely feels like UK - and EU - players are valued less than American and Japanese players. Which may not be true, of course, and I'm hoping it isn't...but we need information. Will the offer be adjusted? Will other EU offers be more easily accessible for UK players? I really just wanted to throw money at something and get the codes to be used quickly - much like Japanese and American players were able to.