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[Zetsumei_Tsunarashi]

Just wanted to clarify just a tiny bit: The comment from Yoshida during the LIVE video was mainly geared toward being able to change gender, specifically. Not so much about being able to change race. He was talking about changing from a Roegadyn male to a Miqo'te male being relatively understandable ("hey you lost weight!") but that it might be shocking to go from Roegadyn male to a Lalafell female.

It was vague in our Twitter post about it, so I'm hoping to dispel the misinformation now.

I think when people talk about switching genders, they are primarily talking about switching to the currently inaccessible genders (male miqote, female highlander, or female roegaedyn). Since it was never an option before it would be kind of unfair if you weren't allowed to switch to them when they came out. Especially since people have been demanding these since beta. People feel like they should have been able to choose these from the beginning and so to tell the players "Well ... we could, but it doesn't make sense!" would kind of be a slap in the face.

I think a fair compromise would be to allow gender/race swapping only to the newly released genders/races. In addition you should only be allowed to do it once, however I think there should be a grace period where you can revert back to your old character if you decide you liked your old one better.