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  1. #1
    Player
    Gailus's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Koharu Takahashi
    World
    Gilgamesh
    Main Class
    Scholar Lv 60

    Encountering random client crashing/disconnects still

    My old thread was put into resolved but it clearly wasn't with no replies and my friend can no longer use a system restore to fix the problem.

    copy and pasted from the old thread;

    Random Disconnect/Client Crash issues
    a friend of mine has been struggling recently and he's been encountering a problem. Relayed from his own words;

    Hey guys. I'm not really sure where else to go to for help. I've been looking around trying to find a solution, but I can't find one.
    Whenever I open the launcher and click on "play", this application error pops up: https://i.gyazo.com/b2a4fc36248c1655...5c3fcf4ec1.png
    Does anyone know how to fix it?

    These are his system specifications;

    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)
    SYSTEM_CPU Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 07/17/12 17:51:21 Ver: 14.03
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16334.512MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 32667.207MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 501.930GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 550 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 550 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 977.188 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3523
    SYSTEM_GRAPHICS_DRIVER_DATE 3/20/2014 11:02:50 PM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {6804C23D-B023-42A0-8240-2471FEC96E24}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/20/2010 8:23:47 PM
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {759CEE13-5D76-4E0C-AF9B-220E404EB290}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/20/2010 8:23:47 PM
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {769B5F78-AF6D-49CE-99CC-D1389513B757}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/20/2010 8:23:47 PM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D0797140-2FD8-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Razer Naga Epic Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D079BF60-2FD8-11E6-8002444553540000}
    SYSTEM_INPUT_NAME Razer Naga Epic Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D079E670-2FD8-11E6-8003444553540000}
    SYSTEM_INPUT_NAME Razer Naga Epic Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D079E670-2FD8-11E6-8004444553540000}
    SYSTEM_INPUT_NAME Razer Naga Epic Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CCDE58E0-3238-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D0A2DAF0-3238-11E6-8002444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D53F4670-3238-11E6-8003444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D83D6B40-3238-11E6-8004444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0

    He has informed me that he has tried multiple system restores and it temporarily fixes the issue but only leads to the same problem eventually.


    If anyone can please help my friend, much would be appreciated.
    (0)
    Last edited by Gailus; 07-02-2016 at 06:33 AM.