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Thread: 401 STOP IT

  1. #1
    Player

    Join Date
    Jan 2016
    Location
    Chicago IL
    Posts
    384

    401 STOP IT

    Why hasn't this site been fixed? I've been trying to transfer a character of mine all night with nothing popping up be the stupid 401 error code. I meet all the checks so I should be able to do it. I can't even add crysta to my account cause that stupid error code pops up. I have funds so it's not on my end as I'm able to buy things on it. It's seriously just this stupid site's coding or whatever. PLEASE for the life of me does anyone have a fix or know what this is?
    (2)

  2. #2
    Player
    Imoen's Avatar
    Join Date
    Jul 2011
    Posts
    542
    Character
    Imoen Orunitia
    World
    Zalera
    Main Class
    Gladiator Lv 90
    I had this problem recently. Apparently it can lock you out if you try to much and some told me that if the server you are trying to move to currently isn't accepting characters that can cause it.

    Try giving them a call.. sucked being on hold, but they were able to take care of it quickly, for me at least.

    I should add that I had been trying to transfer for 4 days straight and both servers were open for creation most of the time I tried.
    (0)
    Last edited by Imoen; 06-29-2016 at 03:12 PM.

  3. #3
    Player
    YISUG's Avatar
    Join Date
    Mar 2014
    Posts
    212
    Character
    Yi Sug
    World
    Ragnarok
    Main Class
    Alchemist Lv 100
    this means that your card is blocked from the site for the next 24hrs as some sort of safety for your card i think
    (0)

  4. #4
    Player
    Imoen's Avatar
    Join Date
    Jul 2011
    Posts
    542
    Character
    Imoen Orunitia
    World
    Zalera
    Main Class
    Gladiator Lv 90
    Quote Originally Posted by YISUG View Post
    this means that your card is blocked from the site for the next 24hrs as some sort of safety for your card i think
    Lol ya... they gave me the run around in email saying it was servers full. They really should update that error to give more information on what exactly is happening.
    (0)
    Me: "Aww man I'm clicking all the wrong buttons tonight!"
    Friend: "You're i190, you can't click a wrong button unless it is no buttons"
    Me: "lol"

  5. #5
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by YISUG View Post
    this means that your card is blocked from the site for the next 24hrs as some sort of safety for your card i think
    This is the answer, and the worst thing is that when you retry and fail, it resets the 24 hour timer, and if I remember correctly, it extends to 2 and then 4 day blocks. And there isn't much Customer services can do to lift the block early.
    (1)

  6. #6
    Player

    Join Date
    Jan 2016
    Location
    Chicago IL
    Posts
    384
    Quote Originally Posted by Kosmos992k View Post
    This is the answer, and the worst thing is that when you retry and fail, it resets the 24 hour timer, and if I remember correctly, it extends to 2 and then 4 day blocks. And there isn't much Customer services can do to lift the block early.
    Is there a way to make a buy a transfer from somewhere else other than the mogstation?
    (0)

  7. #7
    Player
    alimdia's Avatar
    Join Date
    Jul 2014
    Posts
    2,064
    Character
    Ali Lifesaver
    World
    Gilgamesh
    Main Class
    Marauder Lv 80
    Try loading crysta with paypal.
    (1)

  8. #8
    Player

    Join Date
    Jan 2016
    Location
    Chicago IL
    Posts
    384
    Quote Originally Posted by alimdia View Post
    Try loading crysta with paypal.
    You're on my server. When I log in.. can I hug you. Cause it worked.
    (0)

  9. #9
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by cammi View Post
    You're on my server. When I log in.. can I hug you. Cause it worked.
    Alimida got there first. Glad it worked,when SE messed up my card transaction I ended up buying crysta via Paypalto maintain my sub untilthe card processing got fixed.
    (0)