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  1. #1
    Player
    Dzian's Avatar
    Join Date
    Feb 2012
    Location
    Ul'dah
    Posts
    2,837
    Character
    Scarlett Dzian
    World
    Sargatanas
    Main Class
    Bard Lv 76

    FFXIV has stopped working

    In the last 2 or 3 days I seem to be experiencing a problem with my game client. in that every now and then it just closes suddenly and comes up with a prompt box saying ffxiv has stopped working.

    it seems to be somehow related to instances. I left my client running all night and when I woke up still connected. ran an instanced dungeon fine. ran a second and ffxiv stopped working as soon as everyone hit ready on the duty finder and the screen went black.

    logged back in ran the dungeon fine. queued another exact same thing happened. logged back in ran the dungeon and stood afk for an hour no problems. queued a dungeon and yup ffxiv has stopped working again.

    this only started 2 or 3 days ago so I would guess its an issue with the most recent client update. I have checked windows to see if I've had any updates there in the last few days and the only updates there are for ms office so I can't imagine they would be the cause.

    and my graphics drivers haven't changed or anything else either so as far as I can see the only thing that has changed is the client patch.

    Running windows 10 pro 64 bit with a Nvidia gtx 870m graphics card.
    (0)

  2. #2
    Player
    Alberos's Avatar
    Join Date
    Jun 2016
    Posts
    23
    Character
    Alberos Garuda
    World
    Tonberry
    Main Class
    Dark Knight Lv 80
    I also have same problem since long time ago (before patch 3.3). The game crashing *ONLY* when the queue for The Diadem (Normal) popped AND I'm in Miner class mining some aethersand. It's happened every time as far as I can remember. Not sure what happen if I'm not in miner class because the queue for this thing today is so long. So I go hitting rock while waiting for queue.
    (0)

  3. #3
    Player
    Souljacker's Avatar
    Join Date
    Apr 2011
    Posts
    1,220
    Character
    Last Hero
    World
    Coeurl
    Main Class
    Thaumaturge Lv 90
    It's happening to me on my desktop which runs a radeon 290\vishera 8350 - since the 3.3. patch it will crash occasionally when I zone into a dungeon after using DF.

    My AW15 laptop has a completely different issue - no crashes, but system and compressed memory spikes and the game lags HARD for a good 4-5 seconds until whatever is running in the background is done. This did not happen prior to the patch and I've changed nothing about my setup, including drivers, since I bought it. I updated nvidia's package to see if it helped, but the problem persists. It happens when nothing but the game is running - no browsers or other tools I might be using.

    I see that SE has scheduled a hotfix so maybe they are aware of the issues?
    (0)

  4. #4
    Player
    Drar's Avatar
    Join Date
    Mar 2011
    Posts
    42
    Character
    Drar Satirof
    World
    Bahamut
    Main Class
    Arcanist Lv 60
    I am also experiencing this since the last week or so. Seems to happen when I zone occasionally.

    I'm running Windows 10 with GTX675MX.
    (0)

  5. #5
    Player
    Lucas_Angelini's Avatar
    Join Date
    Dec 2013
    Location
    Ul'dah
    Posts
    89
    Character
    Lucas Angelini
    World
    Ultros
    Main Class
    Paladin Lv 90
    I'm also having this problem. It's during gameplay or cutscenes.
    (0)

  6. #6
    Player
    Judge_Xero's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,228
    Character
    Divine Gate
    World
    Exodus
    Main Class
    Marauder Lv 60
    For OP the issue is related to some nVidia laptop GPUs not liking the DX11 client. Until nVidia has a fix you may be stuck using the dx 9 client like me.
    (0)