I guess it's time

[Kallera]

I use the duty roulette every day. The amount of toxic players I get is extremely far between. Most of the time the most people say is "Hello" and "Good bye". No matter what MMO you play in however form it is played in, you are going to deal with toxic, misbehaving players. You cannot prevent that unless you decide to stay within your friend circle and never leave it. This particular thing is not a FFXIV problem, it is a problem with online games in general.

Yeah, and staying within the friend circle is what a lot of people do in this game. Kinda part of the forums' numbers as well. What it takes to influence someone to engage with the larger community isn't something that can be automated, and sadly, is affected by game system convienence.