The troubling thing to me is that even with the excuse that they are stressed on resources, it really doesn't feel like they're making good use of the resources they do have.

For example, LoV and Diadem were just a straight waste of resources. Each new PvP release instantly invalidates the older BGs. They are wasting a lot of time designing and tuning a normal difficulty raid that is obsolete very quickly.

I think they genuinely need to take a good hard look at their content budgeting and the overall game production. If you're going to invest a lot of resources into alternative content like Diadem, LoV, and Deep Dungeon, you better make sure they are worth the content they are replacing. The concept of LoV was bewildering at the onset -- a niche genre RTS inside a niche genre MMO? Are we supposed to be surprised at how few people play it? Diadem's flaws were apparent within days of release and should've been foreseeable.

I don't know if the solution is to incorporate a small but varied PTR limited to NDA bound individuals to test specific content because I really feel the dev team is completely out of touch at times. Who exactly thought the tuning of Gordias Savage was okay? Their testers that didn't even beat the fights themselves? Who thought "between FCoB and SCoB" was a good description of Midas Savage? When they were rebooting FFXIV they said that they'd really listen to the community this time around. TBH, I think they've fallen back into the bad habit of not listening.