They do a lot of communication this way for sure, but the communication from devs to playerbase seems to pale in comparison to other games I've played. Here, I find most hot topics are largely ignored, or if they do address them they give a sort-of 1-off answer. Whereas in WoW, Wildstar, Guild Wars 2 etc., the devs will actively discuss these topics with the players. I have a feeling a large part of it is due to the language difference / this being from a Japanese developer.

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