Free Company Master Rank Transfer

[WeGame]

Need support to fix a issue that was neglected by GM staff, currently trying to reclaim FC GM status rank back my FC is completely inactive and it was tossed to some random dude who hasn't logged in for over 20 days. Here is the thing, I've never actually had a GM fix anything. I'm kind of tired of even putting in a ticket for someone to already pre determine they are not willing to help anyone with anything. Its gets old. even when the issue is beyond the players control like loss of items due to a random connection loss. It doesn't seem to matter what it is I've never seen a GM actually do anything, and all they do is apologize and cite a forum that I can't even seem to post to critique their crappy customer service.