Ok Jthe111, I have just found a solution, its a bit unusual but it works and it confirms my suspicions that is a server issue from their side. Ok download Pingzapper VPN and add final fantasy to it, make sure you select a server that is close to your home, for example am on the east coast so I selected Miami. Pingzapper will rout the game through that server and then onto the square enix data centers. Worked for me hope it works for you. Its 3 dollars for the premium