I've been having error lobby 2002 for the past 6 days now unable to log into the game, i finally was able to chat with customer service and they told me that my connection was unstable and i have an outage, how can i have an outage when i was chatting with the representative through the internet lol, and then on top of that the guy hangs up on me. So 6 days later and still error 2002, for people thinking for paying 15 dollars a month dont, now they wont even want to offer me a refund they just hung up on me.