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Thread: Need help

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  1. #1
    Player
    Ootarion's Avatar
    Join Date
    Jun 2015
    Location
    New Gridania
    Posts
    168
    Character
    Ootarion Astrofengia
    World
    Cactuar
    Main Class
    Astrologian Lv 80

    Need help

    A friend of mine is trying to add his bank card to his account so he can subscribe, but he cannot seem to find the page or whateve that will let him, could someone give me a link that will take him exactly where he needs to go please? Ive given him the links I know of, but one I gave has not worked, it was the Mog Station, which I was certain would work. So what WILL most assuredly work? Cause he wants to play and im trying hard to help.
    (0)

  2. #2
    Player
    kuma_aus's Avatar
    Join Date
    Aug 2014
    Posts
    460
    Character
    Paca Kuma
    World
    Chocobo
    Main Class
    White Mage Lv 100
    All account management and payment stuff is through Mog Station. If you can't link him to it, tell him to go to the FFXIV website himself and click on the Mog Station button.
    (0)

  3. #3
    Player
    Ootarion's Avatar
    Join Date
    Jun 2015
    Location
    New Gridania
    Posts
    168
    Character
    Ootarion Astrofengia
    World
    Cactuar
    Main Class
    Astrologian Lv 80
    I did, but he said all he was getting was the option for Steam Options.
    (0)

  4. #4
    Player
    Bixillarla's Avatar
    Join Date
    Apr 2014
    Posts
    1,251
    Character
    Willow Rivers
    World
    Jenova
    Main Class
    Scholar Lv 90
    Mog Station: https://secure.square-enix.com/oauth...v_mog&facflg=1

    Log In. Click Your Account. Add/Change Subscription.
    (0)

  5. #5
    Player
    Ootarion's Avatar
    Join Date
    Jun 2015
    Location
    New Gridania
    Posts
    168
    Character
    Ootarion Astrofengia
    World
    Cactuar
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Bixillarla View Post
    Mog Station: https://secure.square-enix.com/oauth...v_mog&facflg=1

    Log In. Click Your Account. Add/Change Subscription.
    I sent him there, but its apparently not showing him the Add/Change sub option or something
    (0)

  6. #6
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Well, does he have the steam version?
    (0)

  7. #7
    Player
    Ootarion's Avatar
    Join Date
    Jun 2015
    Location
    New Gridania
    Posts
    168
    Character
    Ootarion Astrofengia
    World
    Cactuar
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Valkyrie_Lenneth View Post
    Well, does he have the steam version?
    He plays it through steam just like I do, but Im able to reach the Add/Change Subscription feature in the Mog Station, but he tells me that he was playing I think a trial and is wanting to upgrade his account.
    (0)

  8. #8
    Player
    Zfz's Avatar
    Join Date
    Aug 2013
    Posts
    2,371
    Character
    Celenir Istarkh
    World
    Atomos
    Main Class
    Red Mage Lv 90
    Don't you have to actually buy the whole game, which will give you a serial number (i.e. your license) that will upgrade your service account to the full game, and only then, get to add game time?

    I'm not sure about this, just throwing out ideas.
    (0)
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