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  1. #1
    Player
    Sanjoo's Avatar
    Join Date
    Jun 2016
    Posts
    13
    Character
    Vedis Grande
    World
    Famfrit
    Main Class
    Red Mage Lv 90
    Am having the exact same issue for the past 2 days, I do not know if this is due to the servers or its something on my end, game was fine 2 days before the server repair, frankly its frustrating not being able to play while paying for it, but so far other mmos run fine no connection issues. Am sure its a problem with their servers.
    (0)

  2. #2
    Player
    WhenInDoubt's Avatar
    Join Date
    Jun 2015
    Location
    Ul'dah
    Posts
    12
    Character
    Luca Palom
    World
    Gilgamesh
    Main Class
    Paladin Lv 70
    @ Sanjoo: The issue, for me in particular, was a transmission error somewhere between my ISP and the Data Centers. I ended up taking my ticket to phone support and being walked through several additional steps and was even offered additional ports to use in port forwarding. They also seemed unable to ping / detect my IP address at the time, so I had to contact my ISP as well. It was a hassle, but it is now resolved. If the problem persists for you, I would try contacting Square Enix support over the phone as you get much faster help & results than waiting for email replies.

    Resolved.
    (0)