Thread name: Unable to summon mounts, leave Limsa & continue main story quest
Time: 15/Jun/16
Frequency: ongoing
World name: Ragnarok
Character name: Amorphis Saturnus
Retainer name: -
NPC name: N/A
Monster name: -
Class/level: Arcanist 22/BLM50/
Party or solo: solo
Race: Elezen / Duskwight male
In-game time: -
Area and coordinates: -
Housing: None
Steps:
I am a returning player. If i remember well my last login was around 2013-2014

I started lvling my arcanist class in order to familiarize myself with the game. At some point i tried to summon one of my mounts but i got "unauthorized to summon mount". I have done arcanists class quests up to lvl20 and in the past i had no problem using mount. Even on my main BLM class, i am unable to use mounts.

I then tried on my main class to continue my main story so i can have access to the heavensward classes but i was unable to use airship services, and had no indication on my logs about where to go or who should i speak to, in order to continue the main story quest

Connection Specs

Type of internet connection/provider
Modem maker/model number: Linksys X2000

PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)
SYSTEM_CPU Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs), ~1.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 04/15/09 10:26:58 Ver: 08.00.12
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 5119.180MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 10236.543MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 146.484GB SYSTEM_FREEDISC_SPACE 74.916GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 166.016GB SYSTEM_FREEDISC_SPACE 48.844GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 94.666GB SYSTEM_FREEDISC_SPACE 51.133GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 550 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 550 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 977.750 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2303.590 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6839
SYSTEM_GRAPHICS_DRIVER_DATE 03-Jun-16 10:38:10 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {99372BBB-2548-4A0A-B72B-1B213D759EB1}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 15-Feb-16 10:57:36 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {32C76C17-1A6F-4B19-B2C2-75DBB3FBB574}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20-Nov-10 1:44:23 PM
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {E22F2320-CAE4-4CD4-800A-CD07C9FDA39E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20-Nov-10 1:44:23 PM
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {FAD8A3E0-91B9-4F39-BD62-978A72CAEBA3}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20-Nov-10 1:44:23 PM
SYSTEM_SOUND SyncMaster-14 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FD994A3D-8A56-493B-B165-D5A0BBB6C75A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0014
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 22-May-16 12:10:34 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {84129750-315C-11E3-8001444553540000}
SYSTEM_INPUT_NAME Microsoft® SiderWinderTM X4 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {178460A0-0AB4-11E4-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {178DFD90-0AB4-11E4-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {178DFD90-0AB4-11E4-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {178DFD90-0AB4-11E4-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
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