Promotion is up on Amazon

[LLSmoothJ]

Anyone else order something and get an email stating it had shipped already but no code?

Just got the notification that my controller was now being shipped. No code, though...

[Nohta]

My storybook of Odin Sphere shipped but I hadn't received a code (ordered early this morning as soon as word got out). I just spoke to a rep on the live chat and they found my claim code. Used it and I'm about to enjoy my new maid uniform.

[HighMarshal]

Nah, you just put the code in the box on the page without logging in and it'll spam some codes out. At the bottom, there is a field to enter an email and they'll mail you a copy of the codes, it just takes a while. Just copy and paste them into notepad or write them down somewhere. Log into Mog Station, go to "Enter Item Code" or something like that and put them in under the right service account.

Thanks, now if I can only find something I want that actually applies to the promotion.

[Gaston]

Received code by pre-order ff15.
Pre-order elligible confirmed.

[Bixillarla]

I emailed Amazon and they responded back within an hour with my code

My Niece canceled her order and reordered a different game and got her code immediately.

All is good now

[LLSmoothJ]

Already sent an email in regards to this issue, just to be on the safe side. As I won't be home for another hour, I'll wait until then to see if they respond.

[Sakuraluna]

Me. I bought something and got my shipping confirmation but no code.

Just got the notification that my controller was now being shipped. No code, though...

I'm glad I'm not alone then, I was beginning to worry if I'd done something wrong. I did make sure that it was being sold and shipped by amazon, and that the promotion was mentioned on the product page and the "dlc content" was mentioned on the order itself when I submitted. So in this case it's just wait a day or two for the code email to get here.

[Sierra_Liassa]

It might just be taking a while for the in-game mail system to process all the activity. It took a couple hours to get my bennu mount the day it was released. Maybe wait a little bit and hit resend and see if that helps. Also check and make sure your mail isn't full of old delivery messages.

Anyone else order something and get an email stating it had shipped already but no code?

I did. Product shipped, but no codes. I contacted Amazon and the rep said to wait 2 days and if I hadn't gotten the codes by then, to contact them back. :\

[Nep_Nep]

I did. Product shipped, but no codes. I contacted Amazon and the rep said to wait 2 days and if I hadn't gotten the codes by then, to contact them back. :\

Same thing they told me. Told me to wait. Seriously thats so dumb.

[Chiapet]

please someone help me I can't for the life of me find amazon's promotion pages showing products for purchase for FFXIV Promotion. I tried ordering Kingdom Hearts 1.5 for the ps3 and It doesn't list the promotion. Is it just for prime members?

I've been to http://www.ffxivredeem.com/index.php (Which btw SE is being flagged for Security issues and being blocked by some browsers citing certificate issues.) but there are no links to show Amazon's products available.