Bots (3rd party tool automation users) flood @ Ragnarok, effective way to report them

[Stoneheart]

Dear all,

I am looking for an effective way to report these accounts as the game does not provide with a user-oriented way to do it.

Next posts will have more details as there is this weird 1000 character limitation...

[Stoneheart]

These are the patterns:

- The bot account characters come in anon(blue) name groups almost all the time.
- The names are very random and long, difficult to write and report.
- The equipment is very poor and always the same, reward from leves and quests.
- Usually they share the same job / class.
- Not very chatty or talkative, as per their automation nature.
- Movement feels weird, rigid either they are in /follow or following some coordinate pattern behind?

So, above is pretty crystal clear for everyone.

My question comes now, WHY do we have to fill a sluggish 90's looking pattern ticket in order to report them as suspicious accounts?

The system should be able to catch the following details easily:

- Location where I am ( I will be reporting them when I see them 90% of the time, why I have to specify which location they are, always?)
- Abundant amount of other information pretty much not needed.

[Stoneheart]

So, after this long text, it's not all about ranting and not providing solutions.

Let me propose the following, simple, yet effective 3rd party automation tool / GIL Seller reporting method.

- Blacklist like option by right-clicking but aimed to report both Bots and GILSELLERS.
- This option can be used through a sort of /reportbot /reportgilseller command so we can report accounts we don't actually see, like gilseller spam messages.
- Karma system, when the reporter is found to be misusing this function, it gets disabled, so we don't lose time with trolls.

This solution will need relatively low amount of development work and relatively high amount of support staff work, but the benefit is enormous for both the game and the community.

[Stoneheart]

After this proposal I don't see any reason why it or a better approach is not in place, so I am left to think that SE does not see 3rd party automation tools / gilsellers as an issue, which is surprisingly sad.

Finally, If this is of any use for SE I am happy to help develop / expand the next steps.

PD: @ Moderators or SE employees, if there is a better forum to move this thread, please feel free to move it there.

PD2: If you feel this thread useful or you feel yourself under a similar situation, support this thread by rating it up and sharing.

All the best,

[sayafrost]

You can just edit your post after, and there is no more limitation

[Noshpan]

I personally prefer WoW's method of reporting bots and spammers. Right click name > Report > Temporary mute of reported player for the duration that you are logged on. That way your report is made AND it doesn't clog up your blacklist. It kills two birds with one stone!

[Snugglebutt]

I saw them and reported around 30-40 of them last night, I do not know if SE will do anything about it though.

[CuteWhisper]

I personally prefer WoW's method of reporting bots and spammers. Right click name > Report > Temporary mute of reported player for the duration that you are logged on. That way your report is made AND it doesn't clog up your blacklist. It kills two birds with one stone!

That would be amazing if that could be implemented

[Snugglebutt]

Just to give some sort of scale to the current problem on Ragnarok since last night. There is literally over 200+ new lvl 1-20 RMT bots in player search right now that appear to have been made last night on the Ragnarok server. Compare the ratio of black lines which scrub out the legit players to the non-scrubbed which are RMT bot armies. That is not all of them either, that's just some of them.

[Ignnis]

I'm all for a right click report for bots. I'd also like it if the system stopped adding bots back into the mentor network after they have been reported and kicked, it's agrivating for mentors constantly going through it every day. Then again I remember when the game released they didn't have a right click blacklist option because they thought we would accidentally blacklist our friends...