Will you change your penalty rulings? As it is now, you will never get rid of old penalties and, as you know, we are all humans and can have a bad day, over the years, the chance to get a permanently ban, increases.

That's kind of unfair to those, who are else good people but just get provoked at a bad timing or just have a bad day and regret the words the moment that they said it. Or people who had no ill intent when making a harmless prank.

Gm's can't even change the penalty due to your protocol even if they agree, the penalty is too harsh for the breach.

Go talk to your gm's, talk to the players, change the penalty rules to something more realistic. We are all humans with flaws, give those a chance to rehabilitate themselves, after a set time, so that the penalties do not last till the end. That's unfair and inhuman.