I believe a lot of the complaints are more due to people not yet full figuring out what they need to do in Shatter matches.

The variation in crystal compositions and spawn patterns keeps you on your toes and you and your GC need to be flexible. Groups that just try and Zerg everything seem to end up losing more often than not.

I had a crazy 72 match where all the small crystals activated at the same time and then we ended up battling the other two GCs waiting for the 4 large crystals in the center to activate.