Unable to Update Client

[Ilitsa]

Surprised there hasn't been a "do we get a refund/credit for the downtime" post here in the General Discussion section.

Give it time <3

[Niwashi]

Almost 1:30 edt and only about 4 1/2 hours until the game is scheduled to come up, yet they're STILL not letting us start the download for it.

I don't know how the PC downloads go, but downloading patches to PS3 or PS4 is atrociously slow when the patch servers are busy (or pretty slow even when they're not). A full-sized patch is likely to take significantly more than 4 1/2 hours to download. They really need to get the patch servers up far earlier than this.


EDIT:
Patch servers came up just before 2 am edt, four hours before end of maintenance.
Patch size: 717.25 MB on PS4 (not counting download of the launcher itself)
Download initially estimated at about 2 hours, but that's likely to double or triple as more people hit the patch servers and download speed slows down.


EDIT 2:
ok, about 45 minutes into the download now, and not only hasn't the estimated time increased dramatically like it usually does, but it's actually decreased a bit. Looks like the patch servers are holding up better than usual and there will in fact be time to finish downloading after all.

[Bracken]

yup just woke up to do People stuff, threw my pc on thinking i'll get this downloaded, and.... nope! gonna summon my sad panda minion.. oh and grab a coffee

[Avlon]

Patch up, no launcher update.

Edit: Had to login - 541.59MB

[BorisDaBlade]

Update is live. ☺️

[Bracken]

yep your right, just got a launcher update 1410.09mb

[Avlon]

Re-launched and triggered launcher update as well. 1410.09mb

[Lexia]

Almost 1:30 edt and only about 4 1/2 hours until the game is scheduled to come up, yet they're STILL not letting us start the download for it.

I don't know how the PC downloads go, but downloading patches to PS3 or PS4 is atrociously slow when the patch servers are busy (or pretty slow even when they're not). A full-sized patch is likely to take significantly more than 4 1/2 hours to download. They really need to get the patch servers up far earlier than this.


EDIT:
Patch servers came up just before 2 am edt, four hours before end of maintenance.
Patch size: 717.25 MB on PS4 (not counting download of the launcher itself)
Download initially estimated at about 2 hours, but that's likely to double or triple as more people hit the patch servers and download speed slows down.


EDIT 2:
ok, about 45 minutes into the download now, and not only hasn't the estimated time increased dramatically like it usually does, but it's actually decreased a bit. Looks like the patch servers are holding up better than usual and there will in fact be time to finish downloading after all.

What speed internet you use? My PS4 did the update in like 12 minutes.

[eternalstar01]

Anyone having pre-download issues? I keep getting an error message when trying to log into the launcher to start the patch download...

[Bracken]

Anyone having pre-download issues? I keep getting an error message when trying to log into the launcher to start the patch download...

your probably in the queue with the rest of the world, server probably stressing a bit